Managing Principal, Travel & Hospitality Consulting

We are seeking a Managing Principal, Travel & Hospitality Consulting to build trusted C-suite relationships, lead high-impact client engagements and drive transformation across airlines, hotels, resorts, cruise, OTA, TMC and loyalty platforms. In this role, you will combine deep industry expertise with consulting rigor to deliver measurable value, shape go-to-market offerings and grow a world-class consulting practice. Req # 1032859567

Responsibilities

• Build and expand trusted C-suite and senior stakeholder relationships within Travel, Hospitality, and Leisure clients (airlines, hotels, resorts, cruise, OTA, TMC, loyalty platforms), drive measurable value across existing accounts and identify industry-specific up-sell and cross-sell opportunities
• Lead business development and pre-sales efforts for Travel & Hospitality client engagements, including proposal and SOW development, executive presentations, and transformation roadmaps aligned to guest experience, operations, and revenue growth priorities
• Provide subject matter expertise in Travel & Hospitality transformation initiatives, partner across EPAM horizontals to deliver large-scale programs spanning digital guest experience, loyalty, reservations, operations, revenue management, and platform modernization
• Lead consulting engagements that deliver billable client work, own requirements definition, solution design, and execution oversight for complex, multi-workstream programs
• Apply EPAM methodologies to design and implement industry-relevant strategic and technology solutions, balance speed, scalability, and operational realities unique to Travel & Hospitality environments
• Analyze industry trends and client challenges (e.g., post-pandemic demand shifts, personalization, operational resilience, data/AI adoption, cost pressures) and contribute to Travel & Hospitality go-to-market offerings, reusable assets, and accelerators
• Develop thought leadership in the Travel & Hospitality sector, including white papers, POVs, conference presentations, and client-facing materials to strengthen EPAM’s market positioning
• Build and scale onshore/offshore consulting teams with Travel & Hospitality domain expertise, ensure consistent delivery quality across global engagements
• Mentor and develop consultants, strengthen industry acumen, consulting rigor, and client impact across the practice

Requirements

• 15+ years of experience in management consulting or as an industry practitioner, with significant exposure to Travel, Hospitality, or Leisure organizations
• 10+ years of senior client engagement experience, including advising executives on industry-specific transformation initiatives
• Demonstrated expertise across Travel & Hospitality business functions, such as guest/customer experience & personalization, loyalty and CRM ecosystems, reservations, distribution, and booking platforms, revenue management, pricing, and demand forecasting, operations, workforce, and supply chain optimization
• Proven ability to translate Travel & Hospitality business challenges into actionable technology and process solutions
• Strong experience that leads large, multi-disciplinary consulting teams in an onshore/offshore delivery model
• Hands-on experience with program and project leadership, including scoping, estimates, requirements, and delivery governance across complex implementations
• Ability to communicate complex business and technical concepts to executive audiences through compelling presentations and written materials
• Practical experience with process mapping, business case development, hypotheses-based analysis, and solution evaluation in large-scale environments
• Track record of success in business development, account expansion, and pre-sales support within Travel & Hospitality or adjacent industries
• Experience that works in fast-paced, entrepreneurial consulting environments with a strong commitment to client service excellence; familiarity with Agile delivery models is preferred

We offer

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability (Company Provided)
• Life and AD&D Insurance (Company Provided)
• Employee Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off – the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time)
• Paid Holidays - nine (9) total per year
• Legal Plan and Identity Theft Protection
• Accident Insurance
• Employee Discounts
• Pet Insurance
• Employee Stock Purchase Program
• If otherwise eligible, participation in the discretionary annual bonus program
• If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program

For remote work in New York City only. EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. Engineer the Future with a Career at EPAM This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training, the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $225,000-$260,000 USD. This position is also eligible for variable compensation incentives. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position. Applications will be accepted on a rolling basis. EPAM will not provide new H-1B visa sponsorship for this position. Candidates with existing transferable H-1B status may be considered. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Apply tot his job Apply To this Job