SaaS Account Director - Chicago
Are you an experienced B2B SaaS Account Management professional based in the Chicago area who enjoys building strategic relationships with enterprise clients and driving long-term growth? We are looking for an Account Director to manage and expand a portfolio of strategic enterprise accounts within a fast-growing business unit focused on digital solutions for the Life Sciences sector. The Mission You will be responsible for managing, retaining, and growing a portfolio of enterprise clients, positioning the platform as a key solution for Healthcare Professional (HCP) engagement within the healthcare and life sciences industry.
Key Responsibilities
- Manage and grow a strategic portfolio of enterprise accounts.
- Lead renewals and negotiate complex long-term agreements.
- Identify expansion opportunities within client organizations.
- Build strong relationships with senior stakeholders and decision-makers.
- Develop business cases and demonstrate the value and ROI of the solution.
- Collaborate closely with Product, Marketing, Engineering, and Customer Success teams to ensure successful execution.
The Ideal Profile
- Strong experience in B2B SaaS Account Management.
- Proven background managing high-value enterprise accounts.
- Experience working with Salesforce or similar CRM platforms.
- Strong negotiation skills and ability to manage executive-level relationships.
- Autonomous, proactive, and comfortable working in fast-paced environments.
- Full professional proficiency in English is required.
- Based in or around Chicago, with the ability to engage effectively with enterprise clients across the region.
- Experience within Pharma, MedTech, Life Sciences, Healthcare, or other highly regulated industries is considered a plus.
What the Company Offers
- Remote-first position for professionals based in the Chicago area.
- Opportunity to manage strategic accounts from leading international companies.
- Collaborative, results-driven environment with a high level of autonomy.
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