Remote Data Entry Manager – Cybersecurity Questionnaire & Sales Support Specialist

Join arenaflex: Where Innovation Meets Opportunity

At arenaflex, we are proud to have been recognized as one of the World's Best Workplaces and a Best Place to Work for Diversity by Fortune magazine. Our commitment to fostering an inclusive, dynamic, and forward-thinking environment has earned us accolades across industries, and we continue to set the standard for excellence in everything we do. When you join arenaflex, you become part of a global organization that values diversity, champions innovation, and invests in the growth and well-being of every team member.

We believe that our people are our greatest asset, and we back that belief with a comprehensive benefits package designed to support your health, your family, and your future. arenaflex offers performance-based bonuses and commissions, competitive health care and insurance benefits, robust retirement programs, and stock-based long-term incentive plans. We provide generous paid time off, family and parenting leave, tuition reimbursement for continued education, and wellness programs that include on-site gyms and cafeterias. Team members enjoy discounted shopping programs, service and performance awards, and a calendar full of engaging social and recreational activities. At arenaflex, we don't just offer jobs — we build careers and communities.

Position Summary

We are seeking a meticulous, organized, and dedicated Remote Data Entry Manager – Cybersecurity Questionnaire & Sales Support Specialist to join our growing team. This is a unique opportunity to play a critical role in our sales ecosystem while developing specialized expertise in the fast-evolving field of cybersecurity compliance.

Our current systems operate in a highly connected ecosystem, and our future systems will be even more connected and complex. In today's environment, our customers are deeply concerned about the cybersecurity posture of the devices operating on their networks. Before allowing any device to access their infrastructure, they require assurance that it meets stringent security standards. As part of our sales process, many customers send detailed cybersecurity questionnaires that we must complete accurately and efficiently in order to participate in bidding opportunities.

This role is dedicated to filling out these cybersecurity questionnaires with precision and timeliness. Questionnaires arrive at unpredictable intervals and must be completed within a reasonable timeframe to keep our sales pipeline competitive. In addition to this core responsibility, the role will perform other data entry tasks as requested by management. Full training will be provided on any additional tasks, ensuring you have the tools and knowledge needed to succeed.

Key Areas of Responsibility

Core Responsibilities

• Complete cybersecurity questionnaires in support of the sales process, ensuring accuracy, completeness, and timely submission.
• Monitor incoming cybersecurity requests in a dedicated issue tracking tool (JIRA), maintaining awareness of all open and pending items.
• Prioritize incoming requests in collaboration with internal business leaders to align with sales deadlines and customer expectations.
• Extract relevant information from the archive of past questionnaires to streamline response processes and maintain consistency.
• Coordinate final review of completed questionnaires with internal subject matter experts to ensure technical accuracy.
• Record progress, updates, and status changes in the JIRA issue tracking tool throughout the lifecycle of each request.
• Complete additional data entry tasks as requested by management with a high degree of accuracy.
• Maintain all required corporate training up to date, staying current with internal policies and procedures.

General Responsibilities

• Solicit input from subject matter experts as needed to accurately answer complex technical questions.
• Complete all data entry tasks with exceptional attention to detail and a commitment to accuracy.
• Learn necessary procedures, policies, processes, systems, and technology to perform the role effectively.
• Work on problems of limited scope while gaining valuable experience and growing professional capabilities.
• Demonstrate ownership and integrity in all work produced, taking pride in delivering high-quality outputs.
• Establish and maintain stable, productive working relationships across departments and with external stakeholders.
• Exhibit excellent verbal and written communication skills in all interactions.

Preferred Qualifications

Technical Skills

• Proficient computer skills, including strong working knowledge of Microsoft Word and Microsoft Excel.
• Proficient with remote work tools, including Microsoft Teams and Microsoft Outlook.
• Experience with JIRA issue tracking software or similar project management platforms.

Preferred Skills and Engineering Tools

• Prior cybersecurity experience or familiarity with cybersecurity frameworks, standards, and best practices.
• Understanding of information security concepts, risk assessment, and compliance requirements.

Certifications

• No specific certifications are required, though relevant certifications such as Security+, CISSP, or CISM are a plus.

Minimum Qualifications

Education Requirements

• High school diploma or higher education credential required.

Essential Skills and Competencies for Success

To thrive in this role at arenaflex, you will need a combination of technical aptitude, organizational prowess, and interpersonal skills. The ideal candidate will demonstrate:

• Attention to Detail: A meticulous approach to data entry with the ability to spot inconsistencies and errors before submission.
• Time Management: The capability to manage multiple incoming requests simultaneously while meeting tight deadlines.
• Communication Skills: Clear and professional written and verbal communication, particularly when coordinating with subject matter experts and internal stakeholders.
• Adaptability: Comfort with learning new systems, processes, and technologies as the role evolves.
• Problem-Solving: The ability to research past responses, identify relevant information, and apply it appropriately to new questionnaires.
• Team Collaboration: A cooperative mindset with the willingness to solicit input and work across departments.
• Self-Motivation: The discipline and drive to excel in a fully remote work environment.

Career Growth and Learning Opportunities

At arenaflex, we are deeply committed to the professional development of every team member. This role offers a unique gateway into the rapidly expanding fields of cybersecurity compliance, sales operations, and enterprise data management. As you grow within the position, you will have opportunities to:

• Develop specialized expertise in cybersecurity questionnaires and compliance documentation, a skill set in high demand across industries.
• Gain exposure to enterprise sales processes and how they intersect with technical security requirements.
• Build proficiency with industry-leading tools including JIRA, Microsoft Teams, and the Microsoft Office Suite.
• Pursue tuition reimbursement for relevant certifications and continued education.
• Explore career advancement pathways within arenaflex, including roles in sales operations, compliance management, and information security.

Work Environment and Company Culture at arenaflex

arenaflex fosters a culture of collaboration, innovation, and continuous improvement. As a fully remote position, this role offers the flexibility to work from the comfort of your home while remaining deeply connected to a global team of professionals. We leverage cutting-edge collaboration tools, maintain transparent communication channels, and celebrate achievements both big and small.

Our team members describe arenaflex as a place where their contributions are valued, their growth is supported, and their well-being is prioritized. We believe that diverse perspectives drive better outcomes, and we are committed to maintaining an inclusive environment where every voice is heard.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package that reflects the value of the contributions you will make. Our benefits include:

• Performance-based bonuses and commissions
• Comprehensive health care and insurance benefits
• Robust retirement programs and stock-based long-term incentive plans
• Generous paid time off and family/parenting leave
• Tuition reimbursement for continued education
• Wellness programs, on-site gyms, and cafeterias (where applicable)
• Discounted shopping programs
• Service and performance awards
• Engaging social and recreational activities throughout the year

How to Apply

If you are a detail-oriented professional seeking a meaningful role with a company that truly invests in its people, we want to hear from you. This is your opportunity to join arenaflex and contribute to a team that is shaping the future of secure, connected technology. Bring your skills, your dedication, and your ambition — and let us show you what a career at arenaflex can offer.

Apply today and take the next step in your professional journey with arenaflex, where your work matters and your future is bright.