da Vinci Cardiovascular Program Specialist (m/w/d)

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide. We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world. The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life. If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description

Primary Function of Position: The Cardiovascular Program Specialist (CVPS) will provide expert clinical support, education, and training to physicians, nurses, and hospital staff on the use of daVinci cardiac surgery, devices and therapies. This role partners closely with the sales team, specifically the Cardiovascular Sales Manager and Director (CVSM/D) and marketing to ensure safe and effective product adoption while driving positive patient outcomes. This role is part of a small team of strategic, sales professionals across the country who are focused on developing cardiac surgeons, and all those associated with cardiac programs. Roles and Responsibilities: Clinical Support & Case Coverage Provide on-site case support in the operating room or hybrid OR for procedures involving robotic cardiac procedures and surgery technologies. Serve as a clinical expert for product setup, troubleshooting, and optimal use during live cases. Ensure compliance with clinical and safety protocols. Expand the user base collaborating with CVSM to cultivate a training pipeline of new surgeons. Exhibit proficiency in multiple technology platforms to effectively support dV adoption of Multiport Single Port, digital solutions, and customer needs. Promote advanced instruments and accessories to enhance surgical performance and promote surgeon autonomy. Collaborate with cross-functional internal teams to identify and capitalize on opportunities for expanding the use of the da Vinci® Surgical Systems and strengthening Intuitive's partnership with healthcare facilities. Training & Education Conduct training for physicians and care team members on indications, proper use, and best practices. Support new site start-ups by delivering onboarding programs and in-services. Act as a resource for ongoing education and product updates. Design and implement tailored da Vinci® pathways for surgeons and surgical teams to ensure proficient and autonomous system use, by providing recurring care team training as needed. Maintain flexibility to support after-hours cases and provide weekend support as needed, dictated by the territory's adoption of robotic surgery. Collaboration & Sales Partnership Partner with local sales team, leadership, customer training, and business partners to execute the appropriate clinical plan for surgeons and surgical teams to ensure system autonomy within a reasonable time frame. Provide clinical insights to the commercial team to shape strategy and drive business growth. Participate in physician education programs, workshops, and regional/national conferences. Facilitate the adoption of our digital solutions through enhancing our customer infrastructure and capabilities. Communicate and collaborate with ancillary equipment manufacturers to develop strategies to ensure overall programmatic success. Market & Clinical Insights Collect and communicate customer feedback to internal teams (sales, marketing, R&D). Stay up-to-date on clinical literature, competitive products, and evolving treatment guidelines. Assist in clinical trial support when required.

Qualifications

Required Knowledge, Skills, and Experience: Bachelor’s degree required (preferably in science or business) 2+ years of experience in a cardiac-related clinical role (electrophysiology, interventional cardiology, cardiac surgery, or critical care). Prior industry experience in medical devices is strongly preferred. Deep understanding of cardiac anatomy, physiology, and interventional procedures. Excellent communication, teaching, and interpersonal skills. Strong problem solving and troubleshooting skills. Ability to work in high-pressure environments (OR/cath lab). Adaptability to evolving technologies and complex procedures. Team oriented with a commercial mindset. Flexibility to travel extensively (75%). Fluent in English and German is required. Additional Information Wir schätzen jede Person in ihrer Individualität – unabhängig von Geschlecht, ethnischer oder sozialer Herkunft, Religion, besonderen Bedürfnissen, Alter oder sexueller Identität. Diskriminierung hat bei uns keinen Platz. Haftungsausschluss für US-Exportkontrollen: In Übereinstimmung mit den U.S. Export Administration Regulations (15 CFR §743.13(b)) können einige Positionen bei Intuitive Surgical US-Exportkontrollen für potenzielle Mitarbeitende unterliegen, die Staatsangehörige von Ländern sind, die derzeit einen Embargo- oder Sanktionsstatus haben. Bestimmte Informationen, die Sie im Rahmen der Bewerbung angeben, werden verwendet, um festzustellen, ob Intuitive Surgical (i) in Ihrem Namen eine Exportlizenz von der US-Regierung einholen muss (das Lizenzierungsverfahren der Regierung kann bis zu sechs Monate dauern) oder (ii) einen Technology Control Plan (TCP) implementieren muss (verlängert den Einstellungsprozess in der Regel um 2 Wochen). Für alle Positionen bei Intuitive, die Exportkontrollen unterliegen, steht ein endgültiges Angebot unter dem Vorbehalt, dass vor dem geplanten Eintrittsdatum eine genehmigte Exportlizenz und/oder ein vollständig ausgeführter Technology Control Plan (TCP) vorliegt. Das Eintrittsdatum kann dabei angepasst werden, sofern der Genehmigungsprozess den Einstellungsbedarf nicht unangemessen beeinträchtigt. Diese Position kann abhängig von den betrieblichen Anforderungen und/oder der Erfahrung der ausgewählten Kandidatin bzw. des ausgewählten Kandidaten auf einer anderen Jobstufe als hier angegeben besetzt werden. Die Vergütung richtet sich nach der Jobstufe sowie der Qualifikationen der Kandidatin bzw. des Kandidaten, selbstverständlich unter Berücksichtigung aller gesetzlichen Vorgaben. Ways of Working: Remote - This job will be remote and/or the job is designed to be performed outside of the office. Employees will come onsite when requested by the leader. Employee Type: Employee Global Job Level (HCM): Professional 2 (7) Apply To This Job