[Remote] Business Operations & Strategy Manager- Distribution

Note: The job is a remote job and is open to candidates in USA. Augment is a company focused on transforming the logistics industry through AI technology. They are seeking a Business Operations & Strategy Manager to drive high-priority problems to completion, build go-to-market models, and support executive outreach while improving processes and customer outcomes.

Responsibilities

• Rotate across business development, strategy, operations, planning, and customer success — owning the company's highest-priority problems and driving them to completion
• Build GTM models for new verticals, stand up onboarding playbooks, and run point on strategic enterprise accounts
• Identify, research, and prioritize target accounts across distribution verticals
• Support the President and CEO in executive outreach and C-suite meetings — prep briefs, follow-ups, and deal strategy
• Map buying committees at complex enterprise accounts and shape the path from first conversation to signed contract
• Frame and pressure-test the company's biggest decisions — new verticals, pricing, partnerships, build-vs-buy — with structured analysis and clear recommendations
• Build the analyses leadership relies on: market sizing, competitive intelligence, unit economics, and ROI models
• Design and improve the processes and tooling that keep GTM and delivery running as we scale
• Establish the operating cadence — dashboards, KPIs, and reporting — that gives leadership visibility into pipeline and growth
• Help run the quarterly and annual planning cycle: objectives, resource allocation, and prioritization across teams
• Onboard and activate enterprise distributor customers, turning signed deals into durable, expanding accounts
• Build the playbooks and health metrics that let customer outcomes scale beyond founder-led delivery
• Carry the voice of the customer back into product and strategy

Skills

• 4+ years in management consulting, investment banking, private equity, venture capital, or strategy/operations at a high-growth startup
• A get-things-done mentality — you can dissect complex, ambiguous problems and drive them to completion with a high degree of autonomy
• Exceptional analytical ability, drawing insight from quantitative and qualitative data; comfort building models and working in spreadsheets (SQL a plus)
• Structured thinking and the ability to distill complexity into clear, persuasive communication for any audience, including senior executives and external customers
• A team-first, low-ego operating style and the ability to influence across every function without formal authority
• Genuine curiosity about AI, distribution, and logistics — and the drive to become an expert in a technical product and a traditional industry quickly
• Willingness to work hybrid from our New York office and travel as needed to be where the business and customers are

Benefits

• Competitive Salary + Stock Options
• Comprehensive Health, Vision, and Dental Benefits
• Flexible PTO
• Monthly stipend
• Direct proximity to leadership
• Accelerated path into functional leadership

Company Overview