[Remote] Consultant, Systems & Change Management - Raiser’s Edge

Note: The job is a remote job and is open to candidates in USA. CCS Fundraising is an international strategic fundraising firm that partners with nonprofits for transformational change. They are seeking a Consultant in Systems & Change Management to manage transformational projects, apply strategic thinking, and support nonprofit clients in optimizing their fundraising operations and data management.

Responsibilities

• Successfully lead and manage transformational projects from inception to recommendations to implementation and full adoption
• Apply critical and strategic thinking to quickly identify the crux of a problem, question or issue
• Communicate clearly, concisely, and logically (both verbally and in writing), convey information visually in a compelling manner, and articulate strategies with a point of view for a variety of audiences
• Conduct discovery interviews, facilitate workshops, develop and lead Learning & Development (L&D) materials, and translate operational changes into fundraising impact
• Quickly develop a deep understanding of organizational structure, culture, and motivations
• Thrive in a startup environment and contribute to the growth of a cutting-edge practice within the firm through thought leadership, independent work, and collaboration with colleagues
• Apply a design thinking approach to client engagements, including workshop and workflow design

Skills

• Two-six years' administrator experience in Raiser's Edge/RE NXT at a large or complex nonprofit
• Technical proficiency to recognize, scope, and design optimal methods for the generation, entry, management, use, and interpretation of fundraising data
• Well-versed in nonprofit industry technology solutioning
• Outstanding project management skills and ability to handle multiple priorities simultaneously with a high attention to detail
• An understanding of systems architecture best practices and data governance standard protocols
• Demonstrated familiarity with data analysis in the areas of revenue, prospects, pipeline, fund management, forecasting, and/or campaign progress
• Mastery of Excel and experience working with large data sets
• A comprehensive understanding of the data life cycle (from entry to insight)
• A comprehensive understanding of the donor life cycle
• Experience working with stakeholders at various levels and across different departments
• A mindset for creative problem-solving
• Comfort with developing materials in PowerPoint to effectively convey findings and/or recommendations
• This role requires approximately 20% travel for activities such as conducting interviews, facilitating workshops, delivering presentations, and participating in team events and retreats
• Healthcare, higher education, and/or federated nonprofit experience
• Direct responsibilities within major gifts and/or annual giving fundraising
• Raiser's Edge NXT Professional Certification (“b-CRE Pro”) highly desired
• Strong public speaking and visual presentation skills
• An understanding of opportunities and pitfalls for AI in fundraising
• Experience with the following: Other common nonprofit CRMs, including Salesforce, Dynamics, BBCRM, Advance, etc
• Data visualization and dynamic reporting tools (e.g., Tableau, Power BI)
• Common Raiser's Edge software integrations (e.g., Omatic, Luminate, iDonate, ResearchPoint, Constant Contact, Classy)
• Workflow modeling and business process design (e.g., Visio, LucidChart)
• Project Management platforms (e.g., Monday.com, Trello, Asana)
• Relational database architecture and management
• Nonprofit accounting practices and financial modeling (e.g. cash vs. accrual accounting)
• Query/programming languages (e.g. SQL, Python)

Benefits

• CCS offers competitive benefits
• A dynamic training program
• Resources
• Career advancement
• Mentoring
• Networking opportunities

Company Overview

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