[Remote] Senior Director of Bookkeeping & Tax Operations
Note: The job is a remote job and is open to candidates in USA. Anderson Business Advisors is an award-winning workplace, and they are seeking a Senior Director of Bookkeeping & Tax Operations to oversee the operational delivery and performance of bookkeeping and tax services. This role involves managing teams, ensuring high-quality service, and driving workflow optimization while collaborating with cross-functional teams.
Responsibilities
- Oversee the Bookkeeping Manager, Tax Manager, and Tax Advising Manager while collaborating closely with the leader of International operations to ensure consistent operational execution
- Ensure alignment with standardized workflows, quality expectations, and service delivery processes across all regions
- Provide oversight of external service delivery partners, ensuring they meet operational performance, quality standards, and contractual obligations
- Partner with the leader of International operations to coordinate workload distribution, performance governance, and operational maturity
- Own KPI governance for Bookkeeping and Tax operations
- Establish, track, and communicate performance goals and accountability standards across internal teams and vendors
- Lead regular performance reviews across US, International, and external vendor teams
- Collaborate with Tax Advising, Product, and Service teams to resolve complex, client-impacting challenges and improve overall service delivery execution
- Lead workforce planning, hiring forecasts, and resource allocation
- Drive continuous improvement through workflow redesign, automation, process standardization, and elimination of operational inefficiencies
- Align operations with product strategy, client experience design, and priorities
- Provide data-driven operational insights to support product decisions and experience improvements
Skills
- Bachelor's degree in Business Administration, Finance, Accounting, or related discipline
- 10 total years of experience with 7+ years of leadership experience in a professional and specialized environment
- Strong communication and cross-functional stakeholder engagement skills
- Proven ability to improve performance, quality, and operational scalability
- MBA or equivalent advanced degree in Business, Accounting, or Finance
- Experience managing hybrid US/offshore operations with India strongly preferred (Shared Services or BPO)
- Prior leadership within a bookkeeping, accounting, tax advisory, or financial consulting firm
- Salesforce experience
Benefits
- Embrace flexibility with a hybrid work schedule, balancing remote and in-office work seamlessly.
- Kickstart your journey with a robust onboarding program that equips you with in-depth knowledge about our organization, services, and products.
- Prioritize your health with comprehensive medical, dental, vision, and short-term disability coverage—all provided at no cost to you.
- Plan for the future with a 401(k) matching program.
- Recharge and rejuvenate with generous paid time off, including 16 days in the first year and 21 days after one year of employment, in addition to 8 paid company holidays.
- Stay active with a $35 monthly gym membership subsidy.
Company Overview