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[Remote] Copywriter & AI Content Systems Designer

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Branch is on a mission to make insurance more accessible, innovating with data, tech, and automation. They are looking for a Copywriter & AI Content Systems Designer who will build and tune AI-powered systems to produce high-quality copy at scale, while also writing across various formats.

Responsibilities

  • Build, maintain, and continuously improve AI-powered copy workflows that scale the team's output without sacrificing quality
  • Develop and refine prompt libraries, brand voice guidelines, and training inputs that teach AI tools to write the way Branch writes
  • Own the QA process for AI-generated copy: reviewing outputs, identifying gaps, and retraining systems when quality slips
  • Stay current on AI tooling and bring a point of view on what is worth adopting and what is not
  • Write clear, on-brand copy across all formats: emails, direct mail, out-of-home advertising, B2B pitch materials, social posts, web pages, product tooltips, video scripts, long-form content, and more
  • Bring the brand voice to life consistently across every touchpoint and audience
  • Work within regulatory constraints without letting them get in the way of good writing
  • Work closely with designers, content strategists, and marketers to deliver copy that is right for the format, the channel, and the audience
  • Contribute to building a scalable creative operation, one where AI handles volume and humans handle judgment

Skills

  • Demonstrated fluency building with AI writing tools, not just using them. You have built systems: prompt libraries, custom GPTs, brand-voice setups, or automated workflows. You can show or describe what you built and how you made it write the way you wanted. This is the core of the role
  • A point of view on AI tooling. You stay current and can say what is worth adopting and what is hype
  • Strong editorial instincts. You know what good copy looks like and can articulate why something is not working
  • 2 to 4 years of copywriting experience. A traditional portfolio is welcome, and so is a body of AI systems work: prompts, custom GPTs, and workflows count as much as published copy here
  • Comfort working across multiple brands, formats, and audiences simultaneously
  • Curiosity and a bias toward figuring things out. This role will require building things that do not exist yet
  • Excellent grammar, editing, and proofreading skills. Ability to adapt to feedback and edit copy to meet stakeholder expectations
  • Bachelor's degree in English, Journalism, Marketing, or a related field
  • Experience with Figma is a plus, but not required
  • Experience in insurance, fintech, or a regulated industry is a plus but not required

Benefits

  • Offers Equity
  • Offers Bonus
  • Work from where you are most comfortable. We will take care of your work from home set-up and monthly internet.
  • We also have a Columbus headquarters if you would like to join us in an office.
  • After your first year at Branch, we will give you $1000 toward your next vacation.
  • You will have stock options so you can invest in the company you are helping to grow.
  • Medical, vision, dental. Get all the coverage you need for a healthy, happy life.
  • 401k and contribution matching. Invest in your future. Branch helps you get to retirement on time with a portion of your contributions matched each month.

Company Overview

  • Branch is an insurance company that offers auto and home insurance services. It was founded in 2017, and is headquartered in Columbus, Ohio, USA, with a workforce of 501-1000 employees. Its website is https://www.ourbranch.com.
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