[Remote] Staff Software Engineer - Customer Engagement & Docs Platform

Note: The job is a remote job and is open to candidates in USA. Databricks is a data and AI company focused on enabling data teams to solve complex problems through their platform. The Staff Engineer will lead the design and development of systems that enhance customer engagement and utilize machine learning to resolve technical issues.

Responsibilities

• Lead design, development, and deployment of systems for Evaluation, Answer retrieval and Quality improvement for helping customers
• Lead architectural decisions to ensure performance, reliability, and accuracy of the knowledge systems
• Drive best practices for engineering excellence, including design reviews, code quality, testing strategies, and performance optimizations
• Deliver high-quality, production-ready code and services end-to-end — including performance tuning, resiliency improvements, and debugging in live environments
• Contribute to longer-term technical planning and support strategic initiatives in Assistant and Support organizations

Skills

• 6+ years of industry experience building and operating large-scale distributed systems
• Demonstrated technical proficiency in machine learning and software engineering, coupled with a strong product-oriented approach
• The capacity to define and structure solutions in ambiguous problem domains
• Ability to mentor and guide junior engineers, as well as to effectively collaborate across various team boundaries
• Track record of driving high-impact, technically complex initiatives that delivered clear customer or business value
• Prior experience with retrieval systems and search technologies is a plus

Benefits

• Eligibility for annual performance bonus
• Equity
• Comprehensive benefits and perks that meet the needs of all of our employees

Company Overview

Company H1B Sponsorship