[Remote] Account Manager - Washington D.C., Maryland, Virginia

Note: The job is a remote job and is open to candidates in USA. NMDP is a company focused on building partnerships to enhance donor recruitment. The Account Manager is responsible for developing and executing strategies to build relationships with key decision-makers in large accounts, primarily in the education sector, to drive donor growth and engagement.

Responsibilities

• Develops and executes strategies that will create access to students, employees and key contacts within targeted accounts
• Executes persuasive presentations and drives focused on the member value proposition to recruit targeted audiences to the registry
• Account Manager develops collaborative partnerships with both internal and external stakeholders, leading without authority to drive alignment and coordination across the member recruitment teams
• Effective communication requires marketplace intelligence, evaluation of partners’ business needs and perspective on changing dynamics within the geography
• Provides sound business recommendations and demonstrate a keen ability to prioritize and execute on current and future opportunities
• Demonstrates knowledge of Cell Therapy landscape to include pathways/guidelines
• Ability to articulate how NMDP partnership is important to the donor and patients we serve
• Account Manager will demonstrate focused and comprehensive strategic account planning skills
• AM will develop effective business plans to enhance ethnically diverse members through well-defined strategies and tactics
• Monitors and tracks performance of existing initiatives and adjusts accordingly based on sound business decisions

Skills

• Knowledge of: Strategic account selling and planning
• Knowledge of: Salesforce, Microsoft office, with Excel skills
• Ability to: Demonstrate strategic thinking, planning, and problem-solving skills
• Ability to: Have a consultative, results-driven mindset grounded in how the customer thinks and makes decisions
• Ability to: Build strong, collaborative relationships with internal and external partners
• Ability to: Demonstrate a high degree of learning agility easily adaptable to new, ambiguous or difficult conditions
• Ability to: Elevated level of self-awareness with the ability to translate feedback into action
• Ability to: Excellent oral/written communication skills, including demonstrated ability to follow through
• Ability to: Identify and meet internal/external customer needs
• Ability to: Apply flexible and creative thinking when developing new business solutions
• Ability to: Build consensus, gain buy-in on responsibilities and facilitate business plans that impact multiple teams
• Ability to: Strong organizational skills, relationship building skills and project management skills
• Ability to: Manage conflict and prioritize
• Education and/or Experience: Associates or bachelor's degree in business, healthcare, or related field. An equivalent of related experience may be substituted for a degree requirement
• Education and/or Experience: Minimum total of 3 years of successful account management and/or sales experience
• Additional Requirements: Must have a valid driver's license
• Additional Requirements: Must be available to travel up to 40%
• Previous donor/member recruitment experience is a plus
• People management experience
• Previous experience working with cross-functional teams

Benefits

• Medical
• Dental
• Vision
• Life and disability
• Accident/critical illness/hospital
• Well-being
• Legal
• Identity theft
• Pet benefits
• Retirement
• Paid time off/holidays
• Leave
• Incentive plans

Company Overview