[Remote] Coordinator, Account Management

Note: The job is a remote job and is open to candidates in USA. Moore is a data-driven constituent experience management company that delivers advanced data, analytics, and machine learning solutions. The Coordinator, Account Management plays a critical role in ensuring a seamless client experience by supporting campaign execution and coordinating workflows across teams.

Responsibilities

• Manage the intake, setup, tracking, and finalization of client orders and campaigns
• Ensure all campaign details (pricing, timelines, data requirements) are complete and accurate
• Monitor job status throughout fulfillment to ensure timely delivery
• Coordinate with Strategic Analytics, Data Management, and Production Fulfillment teams to move work through the pipeline
• Track dependencies such as data files, scoring processes, and approvals to prevent delays
• Maintain alignment between internal teams and client expectations
• Enter, update, and maintain accurate campaign and order data in internal systems (e.g., Salesforce)
• Ensure data integrity across all tracking tools and reporting systems
• Monitor status updates and proactively flag risks or discrepancies
• Serve as a key internal liaison supporting Account Directors
• Communicate campaign updates, timelines, and issues clearly and proactively
• Support preparation of campaign documentation, confirmations, and deliverables
• Validate campaign details, counts, and deliverables prior to final approval
• Ensure all work meets internal quality standards and client requirements
• Contribute to process improvements and operational best practices

Skills

• 1–3 years of experience in account management, operations, or campaign/project coordination (agency or nonprofit experience preferred)
• Strong attention to detail and organizational skills with a focus on accuracy
• Ability to manage multiple priorities in a fast-paced environment
• Excellent written and verbal communication skills
• Strong problem-solving and critical thinking abilities
• Collaborative and team-oriented mindset
• Proactive, self-starter with high accountability
• Experience with marketing data, direct response, or fundraising campaigns
• Familiarity with CRM or workflow tools (e.g., Salesforce)
• Advanced proficiency in Excel or similar tools

Benefits

• Comprehensive health, wellness, and retirement benefits
• Paid holidays and generous paid time off

Company Overview