[Remote] IT Integration Manager

Note: The job is a remote job and is open to candidates in USA. RAYUS Radiology is looking for an Interoperability Manager to lead their interoperability function, ensuring reliable order intake, modality integration, report delivery, and billing data exchange across various systems. The role requires collaboration with business stakeholders and development teams to align customer insights with technology innovation, while also managing a team of developers and product managers.

Responsibilities

• You will play a critical role in shaping our interface strategy by ensuring the alignment of customer insights, business needs, and technology innovation
• This highly visible role will collaborate cross-functionally to define unmet interface needs and deliver forward-thinking solutions that support our mission
• Determine clear and specific priorities for the development of new interfaces and enhancements by defining customer needs and collaborating with internal functional groups
• Drive Voice of Customer efforts throughout the interface development process to ensure market specifications are incorporated into each phase
• Oversee the incoming project pipeline and make strategic recommendations to optimize offerings and drive future growth
• Serve as the interface lead on cross-functional project core teams during new product development, ideation, and launch phases
• Demonstrates strong leadership skills and abilities, remaining approachable and objective
• Manage all hiring and retention processes, responsible for initial and ongoing training of new & existing team members
• Initiate and participate in team member performance evaluations, compensation, and development, and conduct performance improvement plans, disciplinary actions, and/or up to termination if necessary
• Facilitate and lead regular team meetings and team member one-on-one (1:1) meeting's with each direct report team member and ensure your direct report leaders are doing the same
• Mentor and support team members, encouraging a culture of collaboration, technical excellence, accountability, and continuous learning and improvement
• Manage a team of developers and interoperability product managers passionate about building data interoperability solutions, including HL7, establishing best practices, frameworks, and standards
• Responsible for the end to end interface development lifecycle, including project management
• Lead and manage design, architect, and deliver a data interoperability framework that enables seamless connectivity across applications (Fusion, Synapse), and clinical tools as part of a unified platform
• Determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths
• Partner with interface product managers to capture, validate, and translate customer requirements into clear technical specifications and delivery plans
• Promote Agile development practices including sprint planning, backlog grooming, retrospectives, and continuous integration/continuous delivery (CI/CD)
• Monitors the IT Service Management system (ServiceNow) and assigns new incidents or service requests to appropriate resources based on skill set and availability
• Manages daily reviews of interface issues, support requests; and ensures the accuracy and integrity of data transmitted
• Ensures the Interoperability developers and product managers provide timely resolutions to minimize disruptions and adhere to defined service level agreements (SLAs)
• Responsible for documentation of system configurations, procedures, and troubleshooting steps
• Provides off-hours support for critical maintenance or problem resolution and manages the on call support
• Other Duties and Projects as Assigned

Skills

• Bachelor's degree in computer science, information systems business analysis, or related, relevant and applicable information technology field, or the equivalent in related, relevant and applicable experience
• Seven (7) years' experience with Agile/iterative development methodologies or consumer facing application development
• Five (5) years' hands on experience with Interoperability data integration tools, preferably Mirth (Mirth Connect)
• Three (3) years' experience managing direct reports in engineering management
• Experience defining requirements, designing data-focused or analytical applications
• Experience using Azure Dev Ops or similar work item tracking system
• Experience working with clinical, administrative and healthcare data
• Monitor performance metrics and incident trends
• Master's degree in Computer Science or related field
• Three (3) years' experience with Azure Dev Ops or similar work item tracking system
• Five (5) years' experience participating in software implementations
• Experience with SQL and knowledge of relational database

Benefits

• Medical, dental and vision insurance
• 401k with company match
• Life and disability insurance
• Tuition reimbursement
• Adoption assistance
• Pet insurance
• PTO and holiday pay
• DailyPay! Work today, get paid today!
• DailyPay implementation is contingent upon initial set-up period.

Company Overview