[Remote] Account Executive, Government

Note: The job is a remote job and is open to candidates in USA. T-Mobile is a leading telecommunications company, and they are seeking an Account Executive for the Government sector. This role focuses on expanding T-Mobile's presence in the local government market by managing contract renewals, delivering exceptional customer experiences, and increasing revenue and retention rates.

Responsibilities

• Generate new business opportunities within the assigned portfolio of existing and target accounts
• Exceed monthly and quarterly sales goals in the various assigned categories while maintaining appropriate customer churn goals
• Negotiate agreements and handle contract negotiations as necessary
• Act as the brand ambassador within the assigned territory, maintaining a high level of in-person customer meetings to build deep client relationships
• Sell the total portfolio of T-Mobile solutions by engaging in deep conversations with clients to understand how T-Mobile services can solve their pain points and create win-win scenarios
• Coordinate with Account Management, Dedicated Care, and other support team members to ensure a strong customer life cycle and maximize revenue and loyalty
• Use Salesforce.com and other internal systems effectively for reporting, forecasting, and documentation
• Lead customer presentations and attend events as needed to promote the brand and engage with clients
• Develop and execute account strategies to improve results
• Engage with internal stakeholders, including operations, marketing, legal, compliance, government affairs, and pricing, to achieve specific goals
• Complete continuous training to maintain knowledge of products, services, and sales approaches
• Use automated knowledge systems and training tools to deliver outstanding service and meet T-Mobile’s productivity and quality standards
• Attain productivity and sales goals based on targeted metrics
• Meet or exceed all departmental goals and business objectives
• Demonstrate positive and cooperative behavior with customers and coworkers
• Uphold high standards for ethical and professional conduct
• Disburse adjustments and credits within established limits and criteria
• Perform other duties and projects as assigned by business management

Skills

• High School Diploma/GED
• 4+ years of proven experience in outside direct sales within an assigned territory
• Strong presentation skills
• Possesses strong strategic selling skills
• Strong interpersonal skills
• Good solid understanding of Excel and PowerPoint
• Strong technical abilities and ability to learn new concepts quickly
• Excellent problem-solving skills
• Demonstrate ability to work with internal teams
• Ability to develop deep client relationships that will lead to developing long-term strategic relationships
• Strong organizational and territory management skills
• At least 21 years of age
• Legally authorized to work in the United States
• Bachelor's Degree
• 2+ years of sales experience in the public sector
• 2+ years in telecom or technology sales
• 2+ years of account management and strategic selling

Benefits

• Annual stock grant
• Employee stock purchase plan
• 401(k)
• Access to free, year-round money coaches
• Monthly or quarterly sales incentives
• Medical, dental and vision insurance
• Flexible spending account
• Paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Eligible employees can also receive mobile service & home internet discounts
• Eligible employees can also receive pet insurance
• Eligible employees can also receive access to commuter and transit programs

Company Overview