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[Remote] Strategy & Business Operations Manager

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. ActiveCampaign is an autonomous marketing platform empowering teams to automate their campaigns with AI. The Strategy & Business Operations Manager will partner with leadership to drive strategic initiatives, align cross-functional priorities, and evaluate growth opportunities that impact the company's trajectory.

Responsibilities

  • Drive "operating rigor" across the organization by aligning cross-functional priorities and ensuring clarity on milestones and KPIs tied to our long-term financial goals
  • Act as a strategic partner to leadership, providing the structured communication and data-driven insights needed to chart new paths
  • Define and set targets against operating KPIs, tracking performance, and communicating the drivers behind week-to-week variations
  • Evaluate the competitive landscape to help define where we play and how we compete
  • Identify and size new growth opportunities during the planning process, translating bold strategic ideas into tangible, data-backed initiatives
  • Collaborate cross-functionally to solve high-impact, ambiguous problems that have complex dependencies across different parts of the business
  • Prepare high-stakes materials for the Board of Directors and investors, distilling complex market dynamics into clear, actionable executive decks

Skills

  • 5+ years of experience in management consulting, business operations, strategy & operations, strategic finance, sales operations, or a highly analytical role within a high-growth environment
  • Proven ability to lead complex workstreams and influence senior stakeholders without direct authority
  • Deep industry expertise in Tech, specifically within the SaaS or AI sectors, and a strong understanding of the unique dynamics and KPIs of these markets
  • Advanced technical proficiency in SQL, Excel/Google Sheets, and Tableau (or similar analytical tools) to extract and manipulate data independently
  • Exceptional analytical prowess and a 'scrappy' mindset—you are comfortable rolling up your sleeves to build a model from scratch or hunt down the data you need
  • Strong stakeholder management skills, with a demonstrated ability to bridge different perspectives and drive consensus among diverse groups

Benefits

  • Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm.
  • Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
  • Recharge and take the time you need to maintain work-life balance with open PTO.
  • Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years.
  • Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.

Company Overview

  • ActiveCampaign specializes in email marketing, transactional email, marketing automation, and sales automation. It was founded in 2003, and is headquartered in Chicago, Illinois, USA, with a workforce of 1001-5000 employees. Its website is http://www.activecampaign.com.
  • Company H1B Sponsorship

  • ActiveCampaign has a track record of offering H1B sponsorships, with 1 in 2026, 9 in 2025, 10 in 2024, 8 in 2023, 22 in 2022, 11 in 2021, 4 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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