[Remote] Social Media Content Specialist - English + German - Remote US-Based
Note: The job is a remote job and is open to candidates in USA. Dentsu is a global leader in social media solutions, seeking a Social Media Content Specialist to join their ICUC team. The role involves moderating and responding to comments on clients' social channels, creating engaging content, and ensuring online communities adhere to client guidelines.
Responsibilities
- Moderating and responding to comments across our clients' social channels using their unique brand voice
- Writing thoughtful, engaging content to spark conversations and drive engagement
- Ensuring online communities are safe, respectful, and aligned with client guidelines
- Escalating issues, insights, or trends to the internal team when needed
- Becoming a true extension of our clients’ brands - understanding their strategy, tone, and audience
Skills
- Strong written communication skills (spelling, grammar, clarity) in English with strong cultural awareness
- Experience managing social platforms, specifically moderating and engaging
- Ability to write for brands and adapt tone for different audiences
- Familiarity with all major social platforms such as Facebook (account use may be required depending on client needs)
- Ability to engage with a variety of content topics (e.g., tech, retail, food, hospitality, tourism, health, pharma)
- Military/veteran experience, or relevant knowledge
- Strong organizational skills, reliability, and excellent customer service instincts
- Access to reliable, high-speed internet suitable for remote work
Benefits
- U.S Content Specialists receive sick and safe time
- Flexible time off (paid time off like vacation)
- A range of benefits (medical, dental, vision, etc.)
- U.S employees need to work a minimum of 21 hours per week or more for benefits and flexible time off
Company Overview