[Remote] Vice President Operations

Note: The job is a remote job and is open to candidates in USA. CSC is a company that delivers trusted enterprise tax solutions for U.S. and global compliance. They are seeking a VP of Strategy and Operations to serve as a close thought partner to the President, focusing on aligning strategic initiatives and driving execution across the organization.

Responsibilities

• Serve as a trusted thought partner to the President. Shape agendas for key leadership forums, drive preparation and decision quality, document decisions, and ensure follow-through on commitments
• Lead annual and quarterly planning in partnership with functional leaders. Translate strategy into a focused set of priorities, success metrics (OKRs/KPIs), and clear owners, drive alignment on sequencing, capacity, and trade-offs
• Establish and run the operating rhythm that keeps strategic initiatives on track—portfolio reviews, dashboards, risk/issue escalation, and accountability mechanisms that ensure progress on what matters most
• Lead high-impact initiatives that do not have a natural home. Stand up plans, roles, and milestones; unblock teams; and drive initiatives to measurable outcomes
• Identify friction and inefficiency across the business and drive improvements using AI, automation, analytics, and process redesign. Partner with Product/Engineering and the AI team to identify use cases, drive adoption, and measure impact
• Support evaluation of organic and inorganic growth opportunities (e.g., partnerships, product adjacencies, acquisitions). Build business cases with Finance, support diligence as needed and help plan integration and execution
• Drive outcomes through influence across Finance, HR, Engineering, Product, Sales, and Operations. Build trusted relationships, clarify ownership, and hold the line on priorities, timelines, and results

Skills

• Bachelor's degree preferred and 10-15 years of professional experience
• Demonstrated success with owning outcomes in a SaaS or software environment, setting a path and delivering measurable results
• Experience in accounting, fintech, ERP, or GRC software is highly valued. You understand complex products, regulated environments, and the customers who buy them
• Full understanding of AI automation fluency: ability to translate possibilities into real workflows, adoption plans, and measurable impact
• Financial acumen: You are comfortable with business cases, unit economics, and investment trade-offs. You can partner effectively with Finance without needing translation
• Ability to bring clarity to ambiguous situations: You diagnose root causes, frame options, drive decisions, and build practical plans teams can execute
• Brings clarity to ambiguity: Diagnoses issues, frames options, and drives decisions that translate into execution
• Openness to 50% travel to Wilmington, DE headquarters
• MBA or similar advanced degree is a plus
• Strategy consulting experience is a plus when combined with meaningful operating experience and a demonstrated track record of owning and delivering outcomes
• We also value candidates who have built, scaled, or run functions where they were accountable for deciding what to prioritize, what to build, and delivering the results
• Experience leading or supporting M&A transactions and post-merger integration
• Background in FP&A, corporate development, business operations, or a Chief of Staff-style role

Company Overview

Company H1B Sponsorship