[Remote] Director, Operations Business Partner, Renewals

Note: The job is a remote job and is open to candidates in USA. Autodesk is a leader in software solutions that help innovators turn their ideas into reality. They are seeking a Director, Operations Business Partner for their Renewals business, responsible for diagnosing and resolving operational challenges and ensuring effective collaboration across various teams to support sales leadership.

Responsibilities

• Get into the details of how the [Motion] business operates — understand the sales process, the execution gaps, and the friction points at the ground level
• Diagnose operational problems yourself: talk to the field, form a clear point of view, and drive toward a solution before escalating or engaging others
• Identify patterns across field conversations, business performance, and stakeholder input to isolate systemic issues — and act on them, not just report them
• Reframe ambiguous or misdiagnosed problems into clear, solvable questions; get senior stakeholders aligned and moving toward resolution
• Own operational issues end-to-end — do the work yourself where you can, pull in the right teams where you need to, but never hand off accountability for the outcome; your interface extends beyond the Strategy & Operations team to include Marketing, Customer Success, and Finance
• Build and run the operational rhythms that keep the [Motion] business on track: status reviews, escalation loops, issue tracking, and field feedback channels
• Build the business case for what needs to change — pressure-test the logic, align stakeholders across functions, and present a clear recommendation
• Push back on field requests that are not enterprise-aligned; make the call on what to prioritize and what not to
• Represent the [Motion] field perspective directly in annual planning, segmentation design, coverage model changes, and policy development — not through a proxy
• Identify and synthesize systemic patterns from the field that should reshape how Strategy & Operations programs are designed and resourced
• Prepare and deliver operational context for leadership reviews — own the narrative, not just the slides

Skills

• 10+ years in Sales Operations, Go-to-Market Operations, or a related business partner role at an enterprise technology company
• Direct experience supporting VP and SVP-level Sales leaders in an embedded, field-facing capacity
• Deep understanding of at least one go-to-market motion: enterprise sales, renewals, expansion, or commercial/emerging business
• Strong problem-solving orientation — ability to diagnose friction, define root causes, and drive cross-functional resolution; top-tier consulting (McKinsey, Bain, BCG) or equivalent in-house strategy experience is a strong signal
• Proficiency with Salesforce and go-to-market tooling; comfortable enough with data to know what questions to ask and when the numbers do not add up
• Gets things done without direct authority across a wide functional surface — Strategy & Operations, Marketing, Customer Success, Finance — comfortable making calls, taking ownership, and moving fast in complex organizations
• Strong communicator — translates operational complexity into clear recommendations for both field leaders and central operations teams

Benefits

• Annual cash bonuses
• Commissions for sales roles
• Stock grants
• A comprehensive benefits package

Company Overview

Company H1B Sponsorship