[Remote] Jira Administrator

Note: The job is a remote job and is open to candidates in USA. Connection is a company offering a contract position for a Jira Administrator within their Technical Staffing division. The role focuses on optimizing Jira environments, supporting project management teams, and building scalable workflows and automations.

Responsibilities

• Administer and optimize Jira Cloud environments, including configurations and ongoing system enhancements
• Design and implement Jira automations to streamline workflows and improve team efficiency
• Create and customize Jira projects, including issue types, workflows, permission schemes, and screen configurations
• Partner closely with Project Management teams to gather requirements and deliver tailored Jira solutions
• Troubleshoot system issues and provide ongoing support to Jira users
• Document configurations, processes, and best practices
• Cross-train internal team members (Merlin Lab employees) on implemented solutions and system usage

Skills

• 5+ years of experience as a Jira Administrator
• Strong expertise in Jira Cloud, including automations and advanced customizations
• Proven experience with project setup and configuration (workflows, schemes, permissions, issue types, etc.)
• Ability to collaborate with PM teams and translate business needs into technical solutions
• Excellent communication and documentation skills
• Experience training or mentoring end users and internal teams
• Must be a U.S. Citizen

Benefits

• Contract position working remote with benefits

Company Overview