[Remote] Program Engineer/Technical Sales

Note: The job is a remote job and is open to candidates in USA. Mold-Tech Engraving is a company focused on providing support and consultation in the engraving industry. They are seeking a Program Engineer to manage program and project planning, ensuring timely communication and problem resolution for customer work in the Asia Pacific region.

Responsibilities

• Responsible for end-to-end program management, including program and project planning, progress tracking, cost control, risk identification and problem-solving, to ensure projects are delivered on time and with qualified quality
• Develop a strong consultative relationship with customers
• Promote the combined offerings of Standex Engraving (Chemical, Laser, Tool Finishing, etc.)
• Provide customers with technical support and solutions (tooling, molded parts, etc.)
• Manage the details of upcoming jobs to ensure that tools are ready to move through the texturing process when they arrive at facility
• Accurate and timely dissemination of information
• Performs intermediate to advanced part mark-ups texture line-ups
• Attends customer meetings
• Communicate with customers on requirements, coordinate with internal departments including production, engineering and quality, allocate resources effectively, and promote cross-departmental communication and collaboration
• Manage program documentation, organize meetings, prepare progress reports. Control key program milestones, and standardize program management processes

Skills

• University degree (4 yr) or above
• Relevant working experience in project or program management; experience in mold industry projects is preferred; familiar with project team collaboration and project execution processes
• Proactive and results-driven with strong execution; cheerful personality, eager to learn new knowledge with good adaptability
• Excellent communication and coordination skills with a strong sense of responsibility
• Detail orientated
• Good communication of technical details is essential, both verbally and written
• Self-starter with ability to work under minimal supervision
• Ability to effectively interface with an array of customer personalities, in various situations
• Strong collaboration skills to work cross functionally
• Accurate transcription of information – proficient data entry skills
• Proficiency with Microsoft office suite
• Problem solving and technical aptitude essential
• Ability to travel as needed: approximately 30% - 40% domestic, and 3-4 internationally trips annually
• Experience in mold industry projects is preferred
• Basic Chinese communication preferred
• Experience with SAP (or another ERP system) desired

Company Overview