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[Remote] Senior Site Reliability Engineer

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. DexCare is a digital care orchestration platform that optimizes time in healthcare by streamlining patient access and reducing waits. They are seeking a Senior Site Reliability Engineer who will design and operate resilient cloud-native infrastructure in AWS, build CI/CD pipelines, and ensure observability across the stack.

Responsibilities

  • Design, scale, and operate resilient, cloud-native infrastructure in AWS with a strong emphasis on EKS, IAM, RBAC, and modern security-first practices
  • Build and optimize CI/CD pipelines with GitHub Actions and GitHub Advanced Security, enabling velocity without compromising safety
  • Own observability across the stack using Datadog (metrics, logging, alerting, and tracing)
  • Write and maintain Terragrunt, Terraform modules, and infrastructure-as-code (IaC) automation
  • Develop internal tools and scripts in Python to automate operational workflows and reduce manual overhead
  • Document everything from runbooks to standards so teams stay aligned and systems stay stable
  • Actively contribute to Agile workflows using Jira, with clear tracking of work, priorities, and progress
  • Participate in on-call rotations, postmortems, and continuous improvement efforts -- always with a blameless, team-first mindset

Skills

  • 4+ years in a Senior SRE or DevOps role supporting production cloud infrastructure at scale, preferably in SaaS, PaaS, high-growth, or fast-paced environment
  • Deep experience with AWS (IAM, EKS, VPC, EC2, Secrets Manager, Serverless) and RBAC
  • Knowledge of compliance standards like HIPAA, HITRUST, or SOC 2
  • Hands-on proficiency with Terraform, Terragrunt, Helm, and container orchestration
  • Proven experience building and maintaining GitHub Actions for CI/CD, including GitHub Advanced Security features like secret scanning and code policy enforcement
  • Strong Datadog experience building dashboards, tuning alerts, setting up monitors, and interpreting telemetry
  • Solid Python scripting experience for automation and internal tools
  • You value clear, accurate documentation as a core part of engineering, not an afterthought
  • Comfortable working in Agile/Scrum environments with well-tracked Jira workflows
  • Practical experience with resource analysis and infrastructure optimization
  • AWS DevOps Engineer Professional Certification
  • Familiarity with Lambda, Fargate, and serverless infrastructure
  • Experience with multitenant platforms or customer-isolated deployments
  • Experience with Azure or moving from Azure to AWS

Benefits

  • Eligible for Annual Bonus
  • Healthcare benefits, short/long-term disability coverage, life insurance, and 401k
  • Paid Parental Leave
  • Nine paid holidays & Unlimited PTO
  • Remote working arrangements

Company Overview

  • DexCare provides a platform-as-a-service solution for managing health system capacity and demand across all lines of care. It was founded in 2021, and is headquartered in Seattle, Washington, USA, with a workforce of 51-200 employees. Its website is https://www.dexcare.com.
  • Company H1B Sponsorship

  • DexCare has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.
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