[Remote] Vice President of Account Management (Sales)
Note: The job is a remote job and is open to candidates in USA. nxtplay search group is seeking a VP of Account Management for a high growth PE backed SaaS company. The role involves owning growth within the existing customer base, focusing on renewals and expansion, and leading a team of Account Managers to drive net revenue retention.
Responsibilities
- Net revenue retention. Full accountability for expansion and retention in the installed base — the commercial number on the existing customers
- Renewals. Owning the commercial renewal motion end to end: forecasting, negotiation, pricing, and on-time close. Protecting gross revenue retention
- Expansion. Driving upsell, cross-sell, and seat/usage expansion. Turning product value and account health into incremental ARR
- The AM team. Leading, coaching, and developing a team of quota-carrying Account Managers. Setting quotas, designing the comp plan, running the forecast cadence, and raising the bar on sales execution within the base
- Commercial relationship ownership. Being the senior commercial owner of the existing-customer relationship — pricing, negotiation, and growth strategy at the account level
- Forecast on the base. Running a disciplined forecast on renewals and expansion that leadership can rely on, and surfacing churn or downsell risk early
Skills
- Track record leading account management or expansion sales in B2B SaaS — owning renewals and expansion (NRR/GRR) into an existing customer base
- Experience running AM as a sales function — quota-carrying teams, comp plans, forecast rigor — not as a support or relationship-only org
- Strong commercial instincts: pricing, negotiation, and turning account health into revenue
- A coaching orientation, including experience moving a team toward (or deeper into) a sales-focused, quota-carrying motion
- Experience in PE backed SaaS companies leading sales and CS/expansion into the customer base
- Experience building or maturing an expansion motion and the systems behind it
- Fluency with modern AM tooling and AI-assisted account management workflows
Company Overview