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[Remote] Senior Director, Product Management (Fintech)

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Housecall Pro is a company dedicated to helping home service professionals streamline their operations and improve their lives. They are seeking a Senior Director of Product Management (Fintech) to own the vision and strategy for Payments and Risk, managing a team of Product Managers and collaborating closely with various departments to enhance product delivery and customer satisfaction.

Responsibilities

  • Set the long-term product vision and strategy for the payments and risk domains
  • Establish key performance indicators (KPIs) focused on payments GMV, engagement, and net take opportunities
  • Support your PMs to develop a set of Objectives and Key Results, and deliver on the projects to achieve this vision
  • Lead a team of Product Managers, providing coaching to grow the next generation of product leaders
  • Develop your product managers as builders who use AI tools and processes to accelerate individual and team velocity in delivering impactful, high-quality solutions to customers
  • Bring AI solutions into the product as a core engine to drive cashflow for our Pros
  • Collaborate closely with Engineering and Risk to build robust, scalable payments and risk infrastructure as foundational platform services
  • Operate across the business as the product lead for Risk, ensuring the product org and broader business understand risk exposure and build solutions with these considerations in mind

Skills

  • 10+ years of experience in product management, with at least 7 years in a leadership role
  • Proven track record of leading large product teams and successfully launching products in B2B SaaS or vertical SaaS
  • Deep expertise in payments, ideally within modern providers (i.e. Stripe, Square) or vertical software platforms
  • Direct background or exposure to Risk domains and the protections necessary for delivering financial products
  • Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation
  • Fluency in AI product building, having personally shipped AI-native features
  • Exceptional judgment and 'product taste,' with the ability to guide teams toward simplicity and customer value
  • Moves quickly and executes with urgency, maintaining a strong bias for action while balancing sound judgment
  • Outcome-oriented mindset that prioritizes collective team success
  • A rich portfolio of active, self-directed exploration showing either an exceptional breadth of cross-functional interests or a profound depth of specialized mastery; alongside the personal resilience to learn from scratch, and successfully thrive in ambiguity

Benefits

  • Bonus
  • Equity
  • Health care insurance (medical, dental, vision, disability)
  • Employee assistance program
  • 401(K)
  • Flexible time off
  • Paid parental leave
  • Tech reimbursement
  • Other company benefits

Company Overview

  • Housecall Pro is a developer of a mobile software platform used to connect back-end business operations and homeowners. It was founded in 2013, and is headquartered in Denver, Colorado, USA, with a workforce of 1001-5000 employees. Its website is http://www.housecallpro.com.
  • Company H1B Sponsorship

  • Housecall Pro has a track record of offering H1B sponsorships, with 2 in 2025. Please note that this does not guarantee sponsorship for this specific role.
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