[Remote] EPIC PB/ PB CLAIMS SOLUTIONS ANALYST- INSTALL

Note: The job is a remote job and is open to candidates in USA. OCHIN, Inc. is a nonprofit leader in health care innovation, dedicated to improving health access for rural and underserved communities. The EPIC PB/ PB Claims Solutions Analyst will leverage technical expertise to resolve complex issues, optimize processes, and support the implementation of Epic systems in member clinics.

Responsibilities

• Develop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications and requirements, while ensuring clear documentation for usability and future reference
• Troubleshoot, diagnose and resolve complex technical issues using critical thinking and advanced technical skills to ensure optimal system performance and end-user satisfaction
• Collaborate across departments to support project implementations and address member maintenance issues
• Drive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross-functional teams
• Skill development and competency growth in technical design, analysis, and system enhancements
• Travel to support on-site software installations as needed up to 25%
• Other duties as assigned

Skills

• Must have certification/proficiency in one of the following Epic Resolute PB, PB Claims
• At least 5 years of experience as an Epic Resolute PB/PB Claims Applications Analyst
• Ideally a minimum of 3 years of experience in Epic PB module build
• Strong communication skills – able to communicate with both application and technical team members, as well as end users and SMEs
• Consistently acts with integrity and accountability
• Process and detail-oriented, with a strong focus on data-driven decision making
• Proactive, self-motivated, and solution oriented
• Ability to travel up to 25%, 10-12 times a year to support on-site nationally
• Complete a 50–60-minute competency assessment prior to moving forward to the team interview
• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• Work in a distraction free workplace

Benefits

• We offer a generous compensation package
• Committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and opportunity for professional advancement
• This position includes a 5% pay differential to acknowledge the travel requirements associated with this role
• OCHIN uses broadened pay bands to support equitable and market-aligned compensation practices
• The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data
• This position requires a virtual home-office environment, working remotely
• Travel is required up to 25% to support OCHIN’s business requirements for Go-Live installations or training which may require travel by air, vehicle, or train
• OCHIN is a 100% remote organization with no physical corporate office location
• Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations
• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace
• We offer a comprehensive range of benefits. See our website for details: https://ochin.org/team/careers
• OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment
• All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date

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