[Remote] Remote Event Billing Analyst

Note: The job is a remote job and is open to candidates in USA. Hyatt Hotels Corporation is a leading hospitality company that values exceptional service and meaningful experiences. They are seeking a Remote Event Billing Analyst who will be responsible for managing the financial aspects of hotel events, including reviewing contracts, processing payments, and addressing customer inquiries.

Responsibilities

• Review event sales contracts and schedule payments
• Follow up with customers and hotel staff to ensure deposits and prepayments are collected and posted timely
• Guide customers through the credit application process to ensure enough credit is established to cover their event
• Make post-event invoice adjustments and corrections
• Collect final payments and send out billing to customers
• Report credit, payment, and billing progress to hotels weekly via account notes
• Reconcile holding accounts to ensure payments are accurately credited toward customer accounts
• Answer customer inquiries regarding payments and billing
• Regular attendance is expected based on schedule and business needs, the schedule for this position requires the following availability, but is not limited to Monday-Friday 7:00 AM- 7:00 PM
• Work well with others at a variety of levels within the organization

Skills

• 1-3 years of accounting, finance, or hotel Sales/Events experience required
• Familiarity of Microsoft office suite required
• High School Diploma or Equivalent
• Regular attendance is expected based on schedule and business needs, the schedule for this position requires the following availability, but is not limited to Monday-Friday 7:00 AM- 7:00 PM
• Ability to adapt to new demands, reprioritize workload and address urgent demands quickly
• Ability to communicate effectively and respectfully to all associates and all internal/external resources
• Eagerness and ability to learn new skills, technologies and business processes quickly
• Ability to work well with others
• Ability to collaborate with cross-functional teams and across all levels of the organization
• Must be able to work inclusively, but also be able to work independently and without excessive supervision
• Strong oral and written communication skills
• Ability to maintain confidential employee information
• Attention to detail
• Familiarity working with Accounting or Property Management System software a plus

Benefits

• Health and welfare programs
• Hyatt retirement savings plan
• Educational assistance
• Employee stock purchase program
• 12 free room nights for full time associates after 90 days of service
• Community involvement
• Wellness reimbursement

Company Overview

Company H1B Sponsorship