[Remote] Salesforce Business Analyst

Note: The job is a remote job and is open to candidates in USA. Decision Foundry is an advisory-led, premier Salesforce Data Cloud delivery partner that provides global consulting services. They are seeking a Salesforce Business Analyst to engage with customer stakeholders to define success criteria, lead requirements sessions, and develop innovative Salesforce solutions to meet client needs.

Responsibilities

• Engage customer stakeholders to understand desired business outcomes and define success criteria
• Articulate to customer stakeholders the value of recommended solutions and approach
• Lead Discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements
• Synthesize requirements to create clear and comprehensive user stories and solution design documentation
• Perform fit-gap analysis between Salesforce functionality and client requirements
• Develop innovative Salesforce solutions, involving declarative configuration of Salesforce, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
• Develop innovative industry accelerators and contribute to thought leadership white paper development
• Draft custom development specifications and manage the delivery and testing of the functionality by Development Resources
• Iterate Salesforce solutions through an adaptive-agile cycle with the customer Product Owner
• Develop a training curriculum and deliver training sessions to the solution’s end users
• Work with the Project Manager to manage a project to scope, budget, and timeline expectations

Skills

• Bachelor's degree
• A Minimum of FIVE (5) years of professional experience
• Minimum of ONE (1) Current Salesforce Certifications (Admin, App Builder & Sales/Service/Community Clouds)
• US Citizenship is contractually required for this role
• Experience with AI tools
• Selected candidate must be able to work in a hybrid environment
• Hands-on experience with declarative automation features of Salesforce, including Salesforce Lightning Flow Builder
• Experience building applications with the low-code features of Salesforce Lightning Experience
• Experience with dynamic forms, advanced formulas, and validation rules
• Experience with business process definition, process mapping, and reengineering
• Experience writing Epics and user stories to capture Salesforce requirements
• Experience with data migrations to and from Salesforce
• Understanding of the key levers for B2B, B2C, hybrid business models
• Excellent written and oral communication skills
• Great teamwork and collaboration skills
• Experience with Agile or Hybrid-Agile methodology
• Experience in 'Big 4' or equivalent established consulting firm and/or Salesforce Platinum partner is highly desired
• Experience with public sector clients preferred
• Demonstrable experience in at least one of the Public Sector Solutions or Omnistudio Consulting
• Degree in Business, Computer Science, or Engineering
• MBA preferred

Company Overview