[Remote] CSR Client Success Consultant

Note: The job is a remote job and is open to candidates in USA. AO Globe Life has been a trusted provider of insurance solutions for over 70 years, serving veterans and their families. They are seeking driven, service-oriented professionals to join their team as Remote Insurance Specialists, focusing on understanding member needs and providing exceptional service.

Responsibilities

• Engage with members daily using warm leads to understand their insurance needs
• Assess financial situations and recommend appropriate life insurance and supplemental benefit solutions
• Provide exceptional service to ensure member satisfaction and long-term retention
• Guide members through the application process, addressing questions and concerns
• Offer ongoing support, including policy reviews, beneficiary updates, and claims assistance
• Maintain full compliance with all regulatory, ethical, and company standards

Skills

• Strong written and verbal communication skills
• Highly organized, tech-savvy, and efficient in a remote environment
• Self-motivated with a drive to meet and exceed performance goals
• Ability to qualify for and maintain a Life Insurance License (training and support provided)
• Competitive, solution-oriented mindset with strong critical-thinking skills
• Comfortable working independently while collaborating within a remote team
• Coachable and open to feedback for continuous improvement
• Must be a U.S. citizen or legally authorized to work in the United States
• Sales or client-facing experience preferred, but not required

Benefits

• Fully Remote Role: Work from anywhere with a flexible schedule.
• Six-Figure Earning Potential: Competitive, uncapped commission structure.
• Exclusive Warm Leads: No cold calling—connect directly with members from our established database.
• Zero Overhead Costs: All tools, systems, and resources provided.
• Performance-Based Incentives: Recognition, rewards, and advancement opportunities.
• Union Membership: Benefits and representation through OPEIU Local 277.
• Established Stability: Join a well-respected organization with a 70+ year legacy of service and member satisfaction.

Company Overview