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[Remote] Senior Director Clinical Operations

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Public Partnerships LLC (PPL) is dedicated to helping individuals with disabilities and chronic illnesses manage their care at home through consumer-directed services. The Senior Director of Clinical Operations will oversee health assessment screenings and compliance for the NY CDPAP program, supervising a team of RNs and ensuring adherence to regulatory standards while promoting clinical quality assurance and process improvement.

Responsibilities

  • Oversee pre-employment health screenings for all new NY CDPAP Personal Assistants (PAs) in partnership with vendors contracted to perform clinical evaluations
  • Oversee annual health screenings for all existing NY CDPAP PAs in partnership with vendors and internal teams
  • Ensure assessments are completed accurately and within required timelines
  • Assist in escalated medical record reviews when health screening results are unclear or challenged by PAs
  • Review medical histories, functional status, and identified health concerns
  • Maintain compliance with state, federal, and agency requirements related to home care assessments
  • Prepare documentation for audits, surveys, and quality reviews as needed
  • Maintain up-to-date knowledge of home care regulations, Medicaid and managed care requirements, and agency policies
  • Ensure adherence to HIPAA confidentiality standards and internal protocols
  • Track assessment due dates and documentation requirements to ensure ongoing regulatory compliance
  • Support the development and updating of clinical policies and procedures
  • Report incidents, concerns, or significant client changes in accordance with agency protocol

Skills

  • Current, active RN license in good standing in the state of New York
  • Experience supervising or supporting direct care staff
  • Familiarity with Medicaid, managed care, or long-term care programs
  • Strong attention to detail and problem-solving abilities
  • Compassionate and client-centered approach to care
  • Bachelor's degree in Nursing (BSN) required
  • Minimum of 5 years of nursing experience required
  • Master's degree preferred
  • Minimum of 2 years of supervisory, leadership, case management, quality assurance, or care coordination experience preferred
  • Prior experience in home care, community health, managed care, long-term care, or population health strongly preferred
  • Demonstrated experience with clinical documentation review, regulatory compliance, and quality improvement initiatives

Benefits

  • 401k Retirement Plan
  • Medical, Dental and Vision insurance on first day of employment
  • Generous Paid Time Off
  • Employee Assistance Program and more

Company Overview

  • PPL is the leading service provider for self-directed care programs. It was founded in 1999, and is headquartered in Alpharetta, Georgia, USA, with a workforce of 1001-5000 employees. Its website is https://pplfirst.com.
  • Company H1B Sponsorship

  • Public Partnerships | PPL has a track record of offering H1B sponsorships, with 4 in 2025, 4 in 2024, 8 in 2023, 5 in 2022. Please note that this does not guarantee sponsorship for this specific role.
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