[Remote] Vice President of Operations

Note: The job is a remote job and is open to candidates in USA. Empower Brands is a company formed by the integration of Lynx Franchising and Outdoor Living Brands, encompassing ten industry-leading brands. The Vice President of Operations will lead the execution of operational strategy for the Conserva Irrigation franchise system, focusing on achieving financial objectives, improving franchisee performance, and delivering training and support.

Responsibilities

• Assist in setting strategic direction and aligning brand objectives with Empower Brands’ overall goals
• Provide overall direction and guidance for system-wide operational activities
• Establish and evolve operating policies, standards, and service offerings to strengthen the brand
• Lead the support team in delivering proactive training, coaching, and mentoring to franchisees
• Drive improvements in franchisee performance, unit growth, and profitability
• Oversee onboarding of new franchisees and ensure effective ramp through ongoing reinforcement
• Own achievement of annual budget and EBITDA targets
• Monitor financial performance and ensure alignment with monthly and annual goals
• Ensure appropriate metrics, reporting, and accountability systems are in place
• Oversee development and growth of the commercial irrigation division to meet national and regional customer needs
• Ensure alignment between commercial initiatives and broader operational strategy
• Partner with the Director of Sales & Training to support sales effectiveness and franchisee growth
• Collaborate with Marketing to drive lead generation and revenue opportunities
• Support development and execution of training programs, regional meetings, and annual conventions
• Hire, develop, and lead a high-performing team including Franchise Business Coaches and functional leaders
• Build organizational capability to support continued system growth
• Foster a culture of accountability, performance, and franchisee success
• Maintain strong knowledge of franchising and industry dynamics to evolve the business model
• Ensure adherence to legal guidelines, brand standards, and ethical business practices
• Build strong relationships with franchisees to support long-term success

Skills

• 5+ years of leadership experience in franchise, multi-unit, or home service based operations
• Proven ability to drive business performance, operational execution, and team development
• Strong financial acumen, including P&L management and KPI-driven decision making
• Demonstrated success in building relationships and influencing performance across a distributed network
• Excellent communication, leadership, and problem-solving skills
• Bachelor's degree required
• Ability to travel up to 30%

Company Overview