[Remote] Talent Operations Manager

Note: The job is a remote job and is open to candidates in USA. MaintainX is the world's leading AI-powered maintenance and asset management platform, serving over 13,000 customers. They are seeking a Talent Operations Manager to lead the operational engine behind their hiring processes, managing a team and optimizing systems to support over 400 hires per year.

Responsibilities

• Lead 4–5 direct reports (recruiting coordinators, sourcers, ops specialists) across EPD, GTM, and G&A, growing with the company
• Set clear expectations, run 1:1s, deliver direct feedback, and build development plans for every team member
• Elevate the team beyond scheduling into true ops: data analysis, process optimization, systems ownership, and candidate experience
• Own hiring and performance management who to hire, develop, or move on
• Build career paths that retain strong coordinators and sourcers within MaintainX
• Foster a culture of speed, accuracy, and candidate obsession
• Own the ATS (Ashby, migrating from Greenhouse in April 2026) workflows, automations, approval chains, and reporting
• Build real-time analytics dashboards for pipeline health, funnel conversion, time-in-stage, and capacity
• Drive process discipline: 48-hr stage movement, 24-hr interview feedback, structured debriefs define the standards and enforce them
• Partner with Finance on headcount planning, forecasting, and capacity modeling
• Identify and eliminate manual steps through automation; ensure data integrity and compliance across all systems
• Own configuration, workflows, reporting, integrations, and team adoption of Ashby
• Partner with engineering on HackerRank/CodeSignal integration into Ashby
• Manage Juicebox, LinkedIn Recruiter, and emerging AI tools; drive adoption and measure ROI
• Evaluate and roll out Brighthire for recording and notetaking
• Ensure talent systems integrate with IT, Security, and People Ops; maintain compliance

Skills

• 5+ years in talent operations or recruiting operations, with at least 2 years managing a team of coordinators, sourcers, or specialists
• You've built or significantly improved talent operations at a high-growth tech company (Series C+ or 200+ employees)
• Deep expertise with a modern ATS. Ashby experience is a strong plus. Greenhouse migration experience is relevant
• Comfortable with data: you build dashboards, define KPIs, and use metrics to drive decisions, not just report on them
• You've managed recruiting coordinators before and know how to develop them into strong operations professionals
• You move fast, communicate directly, and don't wait for permission to fix something that's broken
• Builder mindset: you'd rather create something from scratch than tweak something that doesn't work
• Experience with Ashby specifically, including workflow automation, custom reports, and API integrations
• Familiarity with capacity modeling and recruiter workload analysis
• You've led an ATS migration end-to-end (scoping, data migration, template rebuild, training, adoption tracking)
• Experience with technical assessment tools (CodeSignal, HackerRank) and their ATS integrations
• SQL or BI tool experience for building custom analytics beyond what the ATS provides

Benefits

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.

Company Overview