[Remote] Director of Operations
Note: The job is a remote job and is open to candidates in USA. Insight Therapy Solutions is a rapidly growing behavioral healthcare organization serving patients across multiple states. They are seeking a Director of Operations to lead the operational foundation for growth, ensuring effective execution while allowing executive leadership to focus on strategic initiatives. The role involves overseeing day-to-day operations, driving accountability, and supporting acquisition integrations and expansion initiatives.
Responsibilities
- Oversee day-to-day operations across non-clinical departments
- Identify operational risks and remove obstacles before they escalate
- Serve as the primary escalation point for operational issues
- Drive accountability across department leaders
- Monitor KPIs, commitments, and organizational priorities
- Ensure cross-functional initiatives remain on track
- Support acquisition integrations and expansion initiatives
- Coordinate major operational, technology, and process improvement projects
- Partner with leadership to implement scalable systems and workflows
- Maintain operational dashboards and performance metrics
- Provide concise updates, insights, and recommendations to leadership
Skills
- 5+ years of experience in operations leadership, healthcare operations, business operations, or related roles
- Experience supporting U.S.-based healthcare organizations
- Strong experience managing KPIs, performance, and cross-functional initiatives
- Excellent written and verbal English communication skills
- Proven ability to influence, align, and hold teams accountable
- Strong systems-thinking and process improvement skills
- Behavioral health experience
- Multi-state healthcare operations experience
- Acquisition integration experience
- EHR or healthcare software implementation experience
- Experience supporting founders or high-growth organizations
- PMP, MBA, or equivalent leadership experience
Company Overview