[Remote] AI Content Strategist/ Content Writer (GEO Focus)
Note: The job is a remote job and is open to candidates in USA. Strategic Staffing Solutions is seeking an experienced AI Content Strategist / Content Writer to support a Digital Claims organization. This role will focus on developing and optimizing content for digital claims experiences and AI-powered search environments. The ideal candidate will have a strong background in content creation and strategic planning to enhance content visibility and performance.
Responsibilities
- Develop, write, edit, and optimize content for digital claims experiences, public websites, communication templates, and customer-facing journeys
- Assess and implement AI Content Strategy and GEO opportunities across digital content
- Create recommendations and strategic roadmaps to improve content visibility and performance in AI-driven search environments
- Collaborate with business stakeholders to gather requirements and develop content strategies
- Produce clear, concise, and user-centered content that supports customer needs throughout the claims process
- Review, edit, and rewrite content as needed to maintain quality, consistency, and brand voice
- Manage multiple projects simultaneously while meeting tight deadlines
- Adapt language, tone, and messaging based on audience, channel, and business objectives
- Monitor industry trends related to AI search, content discovery, and digital customer experiences
Skills
- 5+ years of professional content writing, content strategy, digital content, or related experience
- Experience optimizing content for AI-powered search engines, conversational AI platforms, and Generative Engine Optimization (GEO)
- Strong strategic planning, critical thinking, and analytical skills
- Exceptional written and verbal communication skills
- Experience creating customer-facing content and digital experiences
- Ability to manage multiple priorities in a fast-paced environment
- Figma
- Microsoft PowerPoint
- Microsoft Word
- Property & Casualty (P&C) insurance experience
- Claims industry experience
- Experience writing content for digital customer experiences, self-service platforms, or customer portals
- Familiarity with UX writing and content design principles
Benefits
- Remote position
- Equipment provided by supplier
Company Overview
Company H1B Sponsorship