[Remote] Financial Systems Enterprise Application Owner

Note: The job is a remote job and is open to candidates in USA. Gallagher Benefit Services is a trusted partner helping organizations navigate important people decisions. The Financial Systems Enterprise Application Owner is responsible for the end-to-end lifecycle of the organization’s financial application ecosystem, ensuring systems operate effectively while supporting financial processes and compliance.

Responsibilities

• Own the Vision: Define, communicate, and secure executive alignment for application’s long-term strategic vision (3-5 years), ensuring it directly supports organizational objectives and key business capabilities
• Roadmap Management: Develop and maintain the actionable Application Roadmap, balancing new feature development, major upgrades, technical debt reduction, and eventual retirement or replacement planning
• Business Partnership: Serve as the primary liaison to designate Business Process Owners, translating business needs, regulatory changes, and pain points into prioritized, clear, and detailed functional requirements
• Value Rationalization: Continuously measure and report on the application Business Value and Return on Investment
• Demand Governance: Lead the Intake and Prioritization process for all change requests, new features, and bug fixes, arbitrating between competing business demands to ensure IT resources are focused on the highest-value initiatives
• Financial Management: Own the Total Cost of Ownership, managing the annual operating and capital budgets for the application, including licensing, maintenance, hosting, and development
• Vendor Management: Manage key relationships with application software vendors, overseeing contract negotiations, license compliance, and service delivery performance
• Delivery Accountability: Be ultimately responsible for the successful delivery of all major projects and features defined in the roadmap, ensuring they are completed on time, within budget, and to required quality standards
• Operational Health: Collaborate closely with IT Operations to monitor the application’s performance, availability, and reliability (SLAs), driving root cause analysis and implementing long-term solutions for recurring operational issues
• System Integrity: Ensure the application architecture adheres to enterprise standards and manage the process of keeping the application on a current, supported version to mitigate technical risk and security vulnerabilities
• Data Stewardship: Act as or closely supports the designated Data Steward, ensuring the application adheres to data governance policies, maintaining data quality, integrity, and compliance within regulations (e.g PII, retention policies)
• Security & Compliance: Ensure the application environment meets all corporate IT Security, Risk, and Audit requirements, leading and tracking remediation efforts for any identified security findings
• Documentation: Maintain up-to-date documentation on the application’s business processes, technical architecture, data model, and license usage
• Partner, mentor, and develop a high-performing global IT team, fostering a culture of collaboration, innovation, and accountability
• Build and maintain strong relationships with internal stakeholders, external vendors, and partners to ensure effective delivery of enterprise applications
• Close cycle, consolidation and reporting, FP&A / forecasting
• SOX / audit readiness
• Financial data integrity
• Segregation of duties (critical for D365 / OneStream)
• Shortening close cycle
• Improving reporting insights
• Standardization of finance processes

Skills

• Bachelor's degree in Information Technology, Finance, Accounting, or a related field
• 10+ years of progressive experience in enterprise technology, with at least 5+ years in Finance Systems roles such as Application Owner, Product Manager, Solution Architect, or Business Analyst supporting large-scale ERP and financial platforms (e.g., Dynamics 365 Finance & Operations, OneStream, SAP, Oracle)
• Strong functional knowledge of core finance processes, including Record-to-Report (R2R), general ledger, financial close, consolidation, FP&A, and financial reporting
• Demonstrated experience defining and executing multi-year application roadmaps aligned to finance transformation initiatives (e.g., close optimization, reporting enhancements, automation)
• Proven experience managing Total Cost of Ownership (TCO), including budgeting, forecasting, licensing, and vendor spend for enterprise finance systems
• Experience working in regulated environments with a strong understanding of SOX controls, audit requirements, segregation of duties, and financial data governance
• Hands-on experience with finance platforms such as Dynamics 365 Finance & Operations and OneStream (or comparable ERP/EPM tools), including integrations to upstream/downstream systems (e.g., CRM, payroll, BI/reporting)
• Strong understanding of modern delivery methodologies (Agile/Scrum) and experience working with cross-functional product and engineering teams
• Excellent communication skills, with the ability to translate complex technical concepts into business outcomes for Finance leadership (e.g., CFO, Controllership, FP&A) and vice versa
• Proven leadership, stakeholder management, and vendor management skills, with the ability to influence across Finance, IT, and executive leadership
• Exceptional ability to prioritize and negotiate across Finance, Controllership, FP&A, and Technology stakeholders, balancing competing demands while ensuring focus on high-impact financial outcomes
• Deep experience operating within a controlled environment, including alignment with SOX, audit requirements, segregation of duties, financial controls, and data governance standards (e.g., GAAP, SOC, COBIT)
• Proven ability to operate and lead finance platforms in a global environment, supporting multiple regions, currencies, and regulatory requirements
• Initiative-taking mindset with the ability to anticipate finance business needs (e.g., close cycle improvements, reporting gaps) and deliver scalable, practical solutions
• Ability to establish trusted partnerships with Finance leadership (CFO, Controllership, FP&A) and technology teams, effectively aligning demand, capacity, and investment to business priorities
• Strong judgment in complex, data-sensitive environments, with the ability to make informed decisions that balance financial accuracy, risk, and operational efficiency
• Demonstrated success leading through influence across a matrixed, global organization, engaging and motivating teams across regions and levels to deliver finance system outcomes
• Champions Gallagher's values and culture. Exemplifies the tenets of The Gallagher Way; engages, participates and collaborates with others
• Advanced degree (e.g., MBA, CPA) preferred

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...
• The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

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