[Remote] Operations Support Director

Note: The job is a remote job and is open to candidates in USA. Celestica, Inc. is a technology leader focused on driving customer success and market advancements. The Operations Support Director is responsible for overseeing subordinate managers and employees, ensuring operational efficiency, strategic planning, and accountability for global business unit operations.

Responsibilities

• Defines measurement strategy for the company to support operational needs as well as strategic and growth initiatives
• Establishes targets based on continuous improvement of historical performance levels and benchmarking to identify necessary levels of performance to achieve industry leading operational performance
• Establishes and manages measurement gathering and reporting processes
• Organizes and chairs performance reviews with executive team
• Logs and tracks corrective actions
• Works with Operating units to find optimum solutions for asset and resource requirements
• Defines strategies for Operational solutions (ie. equipment AVL, resources demographics, etc.)
• Develops Operational solutions necessary to support and satisfy Business Development strategies
• Anticipates requirements for new market initiatives and provide leadership to prepare the Operating Units to succeed
• Study, recommend, implement necessary Manufacturing Execution Systems (ie. SFC, SFR, etc.) to provide Operating Units with the tools they need to efficiently and effectively run their business
• Conduct special studies and analysis as required to support senior management decisions and strategies, and drive operational change
• Act as a liason between Corporate and the sites / regions for communicating operational initiatives, accomplishments and challenges, and develop / maintain various global databases for sharing information

Skills

• Twelve plus years of relevant experience
• Bachelor's degree in related field or consideration of an equivalent combination of education and experience
• In-depth knowledge and understanding of Operations and how decisions impact customer satisfaction, product quality, on-time delivery and the profitability of the unit
• In-depth knowledge of manufacturing, the production process and the tools and equipment used in the process
• Good understanding of interaction between Operations and all other functions in the company
• Excellent analytical, negotiation and problem resolution skills
• Ability to establish manufacturing goals and coordinate a wide variety of resources to meet quality and quantity metrics
• Good understanding of industry performance expectations and definition of industry leading performance
• Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion
• Ability to effectively communicate with a wide variety of internal and external customers and the senior management team
• Ability to effectively lead, manage, train and motivate a diverse group of employees to achieve high performance levels within tight time deadlines in a highly dynamic manufacturing environment
• Extensive experience in World Class Manufacturing/Lean implementation
• Strong communication and presentation skills
• Ability to work effectively cross functionally and with other sites to achieve objectives

Company Overview