[Remote] Commercial Lines Account Manager

Note: The job is a remote job and is open to candidates in USA. Hilb Group is a service-driven organization that values career and professional development. They are currently seeking a motivated Commercial Lines Account Manager to support assigned producers, manage new business, and ensure client satisfaction through effective insurance solutions.

Responsibilities

• Support assigned producers by placing and processing new business, account development, and renewal retention
• Pre-Qualify new business. Review, analyze, and submit applications following agency marketing guidelines
• Review and order renewals according to agency procedures. Investigate company non-renewals and coordinate with insured and Producer(s) to re-market
• Prepare proposals and applications, submit to insureds and carriers (or marketing department); follow up to insure timely responses
• Assist clients in making appropriate coverage changes; inform and educate clients about coverage, exclusions, exposures, and audits; document electronic file accordingly
• Provide technical support to Producer(s) to include survey policy coverage and identify cross-selling and upgrading opportunities
• Prepare quotations, coverage summaries/comparisons, proposals, and recommendations needed to ensure clients/prospects understanding of clients/prospects understanding of coverage
• Renew and re-market accounts as needed in conjunction with Producer(s) and agency standards
• Assist in design of insurance plans for clients. Visit key clients in person

Skills

• College level coursework preferred
• Licensed Property and Casualty Agent
• Minimum of five years' experience with at least three in property and casualty
• Complete knowledge of insurance practices and procedures of the agency and industry
• Excellent prioritization skills
• Friendly, positive attitude willingness to help others
• Excellent verbal and written skills
• Professional telephone manner
• Ability to establish effective relationships with all staff and the general public
• Ability to work on highly detailed work under pressure and timelines
• Advanced computer proficiency
• Ability to quickly learn automation including agency management system
• Proficient in Excel
• Prior experience on Vertafore AMS and Image Right a plus

Benefits

• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.

Company Overview