[Remote] Surgical Account Manager - Rochester/Buffalo Job Details | Bausch+Lomb Companies Inc.

Note: The job is a remote job and is open to candidates in USA. Bausch + Lomb is a leading global eye health company dedicated to enhancing sight for millions. They are seeking a Surgical Account Manager responsible for driving growth and customer engagement across assigned accounts, focusing on the promotion and sale of their surgical device portfolio.

Responsibilities

• Achieve and exceed territory sales objectives through strategic sales activities, including product demonstrations, evaluations, proposals, and in-services
• Generate leads, develop sales proposals, and manage product demo evaluations and post-sale equipment in-services
• Protect and grow core consumable business through equipment conversions and product/service/technology innovation
• Conduct competitive market analysis to identify new business opportunities and respond to market dynamics
• Serve as the primary liaison for assigned accounts, including hospitals, ASCs, teaching institutions, managed care organizations, and buying groups
• Build and maintain relationships with key opinion leaders, high-volume users, and decision-makers
• Coordinate surgical evaluations and be present during procedures to provide technical support and answer questions
• Educate surgeons and OR staff on the proper use and benefits of Bausch + Lomb technologies
• Deliver value by helping customers fully utilize the capabilities of advanced platforms such as Stellaris
• Work closely with regional team members, including Surgical Device Managers and other B+L representatives, to ensure cohesive sales strategies and customer support
• Maintain accurate records of customer interactions, sales activities, product evaluations, and demos using Salesforce CRM
• Manage territory expenses, sample accounts, and consignments in accordance with company policies
• Complete all administrative tasks and training requirements as outlined by company standards

Skills

• Bachelor's Degree or equivalent experience (High School +10 yrs; Associate +6 yrs)
• Minimum 3 years of successful outside sales experience, preferably in ophthalmic, medical device, or surgical sales
• Strong organizational, interpersonal, and communication skills
• Ability to work independently in a remote field-based role
• Proficiency in Microsoft Office and CRM platforms (Salesforce preferred)
• Strong financial acumen and analytical ability
• Valid driver's license with a clean driving record
• This is a remote, field-based position that typically requires 25%–75% travel, which may include overnight stays depending on the size of the territory. Candidates must reside within the territory or within a reasonable commuting distance—by company vehicle—to the territory's workload center
• Self-motivated and results-driven with excellent time management
• Ability to build positive relationships across diverse customer groups
• Comfortable navigating new environments and adapting to changing priorities
• Technically and strategically sound in capital equipment sales and integration
• Physically able to perform job duties including travel, lifting sample boxes (up to 25 lbs), and standing for extended periods
• Prior experience in surgical environments is preferred
• Proficiency in Salesforce preferred

Benefits

• Medical, Dental, and Vision Coverage
• Flexible Spending Account (FSA)
• Life Insurance
• 401(k) Savings Plan
• Employee Stock Purchase Plan
• Employee Assistance Plan (EAP)
• Parental Leave Program
• Free Bausch + Lomb Contact Lenses
• Group Legal Services
• Education Assistance Program
• Adoption Benefits
• U.S. based employees may be eligible for short-term and/or long-term incentives.
• They may also be eligible to participate in medical, dental, vision insurance, disability and life insurance, a 401(k) plan and company match, a tuition reimbursement program (select degrees), company holidays, and well-being benefits, among others.
• U.S. based employees are also eligible to receive sick time, floating holidays and paid vacation.

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