[Remote] Workers' Compensation Claims Specialist (REMOTE - IA, MN, NE, WI)

Note: The job is a remote job and is open to candidates in USA. Holmes Murphy is a leading provider of innovative risk management solutions, and they are seeking a Workers’ Compensation Claims Specialist to join their Creative Risk Solutions team. The role involves managing and resolving workers’ compensation claims across multiple jurisdictions, ensuring accurate information is transmitted and maintained throughout the claims process.

Responsibilities

• Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner
• Investigates, evaluates, and resolves lost time Workers’ Compensation claims, including litigated claims
• Mediates situations as they arise between the insured and the insurance company, with little to no support from leader, to include researching coverage issues
• Enters and maintains accurate information on a computer system during the claim process, to include final settlement information
• Generates checks for indemnity and medical payments daily
• Develops and monitors consistency in procedural matters of claims handling process within CRS
• Willingness to become licensed if required in jurisdiction where claims are handled

Skills

• High school diploma; college degree preferred
• 3-5 years claims experience with strong background in Workers' Compensation claims handling
• Active state specific Workers Compensation License required or the ability to acquire license within three months of hire
• Jurisdictional expertise and required licensing in Iowa, Nebraska, Wisconsin, and Minnesota
• Proficient knowledge of Workers' Compensation insurance coverage and claims processing procedures
• Ability to adjudicate lost time claims across multiple jurisdictions
• Capacity to quickly learn and adapt to various software programs
• Strong grasp of claims principles, practices, and insurance coverage interpretation
• Prioritize problem-solving, actively foster relationships, and collaborate to deliver impactful solutions and a world-class client experience
• Technical designations encouraged, such as AIC and CPCU

Benefits

• Paid Parental Leave and supportive New Parent Benefits — We know being a working parent is hard, and we want to support our employees in this journey!
• Company paid continuing Education & Tuition Reimbursement — We support those who want to develop and grow.
• 401k Profit Sharing — Each year, Holmes Murphy makes a lump sum contribution to every full-time employee’s 401k. This means, even if you’re not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
• Generous time off practices in addition to paid holidays — Yes, we actually encourage employees to use their time off, and they do. After all, you can’t be at your best for our clients if you’re not at your best for yourself first.
• Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you — Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
• DE&I programs — Holmes Murphy is committed to celebrating every employee’s unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
• Consistent merit increase and promotion opportunities — Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important — not only with your financial wellbeing, but also your career wellbeing.
• Discretionary bonus opportunity — Yes, there is an annual opportunity to make more money. Who doesn’t love that?!

Company Overview

• Holmes Murphy provides property casualty insurance, employee benefits, captive insurance, risk management, and loss control. It was founded in 1932, and is headquartered in Waukee, Iowa, USA, with a workforce of 501-1000 employees. Its website is http://www.holmesmurphy.com/.

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