Associate Producer, Partner Development (Ticketing & E-commerce)
Entertainment Benefits Group (EBG) powers a proprietary suite of e-commerce platforms and technology solutions. The Associate Producer, Partner Development will support the onboarding of new suppliers and enhance the performance of existing products on EBG’s platforms.
Responsibilities
- Provide support to the Partner Development Account Manager for assigned supplier needs
- Communicate internally to ensure partnership deliverables are met
- Build, update, and continually optimize new and existing product offers in EBG’s proprietary backend system, including entering pricing, images, and offer copy
- Collaborate with the API Support team to maintain product offers, troubleshoot issues, and optimize website efficiency
- Support the management of product inventory as needed
- Conduct regular audits of EBG platforms to ensure offer accuracy, brand alignment, and adherence to best practices
- Perform market research to support the maintenance of EBG’s competitive positioning
- Coordinate with internal teams to launch offers and execute campaigns
- Perform other duties as assigned
Skills
- Bachelor's degree or equivalent combination of education and experience
- Minimum 1 year of experience in ticketing systems or the ticketing/travel industry
- Proficient in Microsoft applications and various internet browsers
- Basic HTML proficiency (e.g., fonts, colors, spacing, links)
- Strong organizational skills, with the ability to multi-task and exceptional attention to detail
- Collaborative, goal‑oriented team player who is resourceful and proactive
- Excellent written and verbal communication skills
- Availability to work a 9am–6pm schedule, including onsite on Tuesdays and Thursdays, and other occasions as needed
- You are a juggler of many tasks and love to stay busy
- When it comes to staying organized, you know all the hacks
- You're interested in technology and learning new software doesn't scare you
- Even the smallest errors or incorrect data never escape your eye
Benefits
- Medical, Dental & Vision
- 401k Match
- Short Term Disability, Long Term Disability (Company Paid)
- Company Paid Basic Life and AD&D
- Additional Voluntary Benefits
- Flexible Work Arrangements
- 3 Weeks of PTO + 5 Personal Days
- Paid Holiday Break from Christmas to New Year
- Paid Holidays
- Fitness Reimbursement Program
- Annual Day of Giving
- Share in the FUN! EBG gives $1000 per year in Tickets-At-Work gift cards