Administrative Assistant (Marketing & Operations Support)

Incompli is focused on simplifying stormwater compliance through technology and expert services. The Administrative Assistant (Marketing & Operations Support) will assist in executing marketing strategies and provide administrative and operational support within the company. This role is suited for someone early in their career who is organized, detail-oriented, and eager to learn.

Responsibilities

• Execute marketing initiatives across email, social media, website, and other channels
• Create and edit content using AI tools and marketing platforms
• Assist with newsletters, customer communications, and social media management
• Maintain website content and marketing materials
• Conduct market and competitor research
• Track marketing activities and support reporting efforts
• Coordinate meetings and prepare supporting materials
• Draft and format communications, reports, and internal documents
• Respond to calls, emails, and customer inquiries professionally and promptly
• Maintain organized and accurate records and documentation
• Maintain office supplies, mail, and general organization
• Coordinate logistics for meetings, events, and company activities
• Help create a professional and welcoming office environment
• Assist with Salesforce workflows, data management, and process improvement initiatives
• Prepare customer welcome kits and onboarding materials
• Print, organize, and distribute SWPPPs and other client deliverables
• Support the Accounting team with invoicing and related administrative tasks
• Perform site inspections during rain events as needed
• Provide occasional support to the inspections team when additional coverage is required
• Assist with special projects as assigned

Skills

• Strong written and verbal communication skills
• Comfortable learning and using AI tools such as ChatGPT, Gemini, Claude, or similar platforms
• Ability to quickly learn new technology and software
• Proficiency with Google Workspace and Microsoft Office
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities and meet deadlines
• Coachable, dependable, and eager to learn
• Demonstrates integrity, accountability, and follow-through
• Ability to work independently and as part of a team

Benefits

• Medical, dental, and vision insurance
• Paid Time Off (PTO) and paid holidays
• 401(k) retirement plan with company match
• Hands-on experience with AI tools, marketing technology, Salesforce, and business operations
• Hybrid work schedule of up to two remote days per week may be available for the right candidate following successful onboarding and training
• Collaborative, supportive, and team-oriented work environment

Company Overview