Client Success Associate (Bilingual Spanish / English Speaking)
Gartner is a globally recognized company that provides actionable business and technology insights. They are seeking a Client Success Associate to ensure clients receive exceptional value from Gartner's services, focusing on understanding client needs, onboarding new clients, and driving engagement with Gartner products.
Responsibilities
- Lead prospect and/or client calls to understand client priorities and challenges and articulate the value of Gartner’s renowned products and services. Understand and communicate Gartner services and capabilities to prospective clients and demonstrate value to decision makers
- Collaborate with our Sales teams on how to effectively demonstrate Gartner products and resources to prospects or clients to increase likelihood of engaging and purchasing a license. Communicate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to prospects and clients
- Research prospective and existing companies, C-Level executives, business trends, and competitive intelligence to prepare relevant and tailored Gartner resources to drive impact
Skills
- Bachelor's degree preferred
- 6+ months relevant professional and/or internship experience with a proven track record of success fueled by a passion for driving client success
- Ability to demonstrate strong communication, collaboration, prioritization, critical thinking, and influencing skills; ability to be agile and flexible
- Well defined time management and organizational skills
Benefits
- Generous paid time off policy
- Charity match program
- Medical, Dental & Vision Plans
- Parental Leave
- Employee Assistance Program (EAP)
- 401K matching
- Collaborative, team-oriented culture that embraces diversity
- Professional development and unlimited growth opportunities
- World-class training through our Academy when you join and on-going training from our L&D team and leadership
- Annual bonus plan based on company and individual performance
- Role-based, uncapped sales incentive plan
- Market leading benefit programs including generous PTO
- A 401k match up to $7,200 per year
- The opportunity to purchase company stock at a discount
Company Overview
Company H1B Sponsorship