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Metering Data Coordinator

Work from home Full-time role Hiring

Utilita Energy is the UK's first energy company focused on helping customers use less energy through digital technology. They are seeking a Metering Asset Data Analyst who will investigate and resolve data exceptions, ensuring data accuracy and supporting various internal teams with meter-related queries.

Responsibilities

  • Investigate and resolve data exceptions in the Meter Operations, Meter Asset Management and Smart Meter Change of Supplier processes
  • Liaise with internal departments and external companies to ensure the accuracy of the data we send out and validate the data that we receive
  • Ensure the correct information is held and the Smart Meter configurations are accessible in our customer database
  • Work closely with Gas and Electric Settlements and Field services teams
  • Support the Commercial Finance team with the resolution to meter rental charge related queries

Skills

  • Experience working within the energy industry
  • Knowledge and understanding of the energy industry
  • Keen eye for detail and high level of numeracy and accuracy
  • Experience in using spreadsheets or databases
  • Ability to work with large volumes of data
  • Effective communicator both written and verbally
  • Ability to spot trends and identify discrepancies
  • Ability to adjust and thrive in a fast growing, challenging industry
  • Ability to work alone as well as part of a team
  • Ability to go through enhanced security vetting (BS7858)

Benefits

  • A 5% discretionary bonus
  • Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
  • Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
  • Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
  • Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
  • Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
  • Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
  • Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
  • Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
  • Giving back - we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
  • Death in service – we pay three times your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
  • Pension – we contribute 4% of your salary when you contribute 5%.

Company Overview

  • We're a gas and electricity supplier, solely focused on the needs of the prepayment market. It was founded in 2003, and is headquartered in Winchester, Hampshire, GBR, with a workforce of 1001-5000 employees. Its website is http://www.utilita.co.uk/.
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