Bilingual Loan Processor

Bilingual Loan Processor (Spanish) Location Requirement: Must reside in CA, AZ, TX, OR, FL, or GA

About the Role

We are seeking a detail-oriented and customer-focused Bilingual Loan Processor to join a high-performing team supporting home improvement financing solutions. In this role, you will manage a high-volume pipeline of loan applications while delivering an exceptional customer experience to both contractors and borrowers. This is an excellent opportunity for someone who thrives in a fast-paced, call center environment, is comfortable navigating multiple systems, and takes pride in driving loans from application through closing.

Key Responsibilities

Handle inbound and outbound calls with contractors and borrowers, providing timely and accurate support Manage a high-volume loan pipeline, ensuring efficient processing from origination through closing Accurately input and maintain loan data across multiple systems Deliver first-call resolution whenever possible in a fast-paced call center environment Partner with Sales Managers and Client Success Managers to support contractor pipelines Collaborate with Underwriting teams to ensure compliance with credit guidelines and improve loan conversion rates Communicate loan status, approvals, and next steps clearly to borrowers and contractors Maintain detailed and accurate records to ensure timely processing and compliance Adhere to all regulatory requirements while identifying and recommending process improvements Qualifications 1–2+ years of experience in a high-volume call center or customer service environment Experience in financial services, consumer lending, mortgage, auto lending, or fraud prevention Bilingual in Spanish Comfortable working evenings, weekends, and flexible schedules Strong technical aptitude, including experience with Mac systems and Microsoft Office Suite Ability to multitask, meet deadlines, and adapt in a high-volume setting Strong communication skills and a commitment to delivering excellent customer service Work Environment & Schedule Fully remote (must have a dedicated home office setup) Training Schedule: 2–3 weeks, Monday–Friday: 9:30 AM – 6:00 PM PST Post-Training Schedule: 40-hour work week within hours of operation:Monday–Sunday, 8:00 AM – 8:00 PM PST / 11:00 AM – 11:00 PM EST Flexible days off (not guaranteed to be consecutive) Overtime may be required during peak summer months Why Join Us? Opportunity to work with a high-growth organization in the home improvement financing space Gain valuable experience in consumer lending and loan lifecycle management Collaborative, team-oriented environment with strong cross-functional partnerships Remote flexibility with structured training and ongoing support #westpriority26 Job Type & LocationThis is a Contract to Hire position based out of Roseville, CA. Pay and BenefitsThe pay range for this position is $24.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Jun 5, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Apply To This Job