Manager, Independent Agency Strategy & Analytics

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Legal Job Description Under general supervision, ANALYZES Agency metrics and DEVELOPS and EXECUTES strategies to achieve key business objectives. Essential Functions: 1. INTERVIEWS and/or APPROVES job applicants for employment. CONDUCTS and/or REVIEWS associate performance appraisals. INITIATES or APPROVES salary adjustments, performance ratings, and other personnel changes. COUNSELS associates and TAKES disciplinary action or TERMINATES the employment of associates as appropriate. 2. LEVERAGES analytics and industry trend research to drive product strategies. 3. ANALYZES quantitative and qualitative customer feedback from surveys, social media, and sales data to deepen user engagement. 4. TRANSFORMS data into valuable information. IDENTIFIES patterns and DEVELOPS product change recommendations. 5. COMMUNICATES actionable implementation plans to line management. 6. ADVOCATES for data and technology enhancements to drive agency objectives. COORDINATES with IT to create requirements when needed. 7. ADHERES to the Code of Conduct, company policies, and operating principles. 8. MEETS attendance standard at business location to perform necessary job functions and to facilitate interaction with subordinates and management. 9. MEETS the requirements specified below.

• Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing and speaking
• Must be able to speak in a professional manner by telephone
• Must be able to attain and maintain the required licenses issued by the insurance departments of various states
• Must be able to handle heavy call volume in a fast paced work environment, resolve complex business problems and handle complicated customer issues
• Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills
• Must be able to multi-task
• Must be able to learn and apply large amounts of technical and procedural information

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• External Job Posting Description

At GEICO, our success is no secret - it's the result of investing in exceptional individuals. We are looking for a highly motivated Manager, Independent Agency Strategy & Analytics, to join and lead the Independent Agent (IA) funnel and help us turn insights into action. This is an exciting opportunity to be a driving force in discovering opportunities for data solutions and creating more robust insights through effective collaboration and effective reporting. If you're a dynamic problem-solver who excels at driving data-based insights while fostering relationships and collaboration across the operation, we want you on our team! This role blends business acumen, technical fluency and data analysis to uncover opportunities, implement changes, and drive actionable recommendations through reporting.

Key Responsibilities

• Own the end-to-end IA reporting needs, including data infrastructure at times, and reporting to uncover opportunities and drive performance improvement utilizing tools such as Power BI, SQL, and Snowflake.
• Develop strategies that improve key business outcomes.
• Partner with key stakeholders such as Data, Product, Tech and Business to create reporting that helps drive the business forward
• Maintains business metrics reporting, stratified by various dimensions to provide visibility and decision-making to senior leadership.

Preferred Skills and Experience:

• Strong skills/experience in data analysis, storytelling, and visualization using Power BI or other tools to influence business decisions and inform on strategic recommendations to Senior Leadership.
• Experienced (Proficient) in SQL and Snowflake and (Extract, Transform, Load), ETL processes to access and structure large datasets for reporting and analysis.
• Skilled in managing competing priorities in a fast-paced environment while working effectively with cross functional teams.
• 3-5 years of experience in insurance operations management and/or proven ability to lead-business focused initiatives from strategy through execution, including coordination of timelines and stakeholder alignment.
• Bachelor’s degree preferred in Business, Data Analytics, or related field or equivalent work experience.

Annual Salary $82,000.00 - $141,450.00The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs. We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants. Apply To This Job