Email Marketing Strategist

Job Title: Email Marketing Strategist Location: Remote Employment Type: Full-Time Contractor Working Hours: 8 hours per day, 9:00 AM – 5:00 PM EST (Monday–Friday) Industry: E-commerce / Email & SMS Marketing

About Us

Mint Source is a remote-first bridge that connects vibrant talent with international clients and agencies, enabling skilled individuals to showcase their expertise on a global stage. Role Overview Mint Source is hiring an Email Marketing Strategist/Account Manager to join a Klaviyo Platinum Advisor agency that specializes in email and SMS marketing for high-growth e-commerce brands. This is an agency-side role: you'll manage a portfolio of 8-10 client brands rather than a single in-house account, driving retention strategy and account management across the book. You'll analyze each brand's full funnel, set the email and SMS direction, and stay close to performance, while the agency's in-house designers, copywriters, and implementers handle production. In the early months you'll work alongside the founder, who stays close to strategy, and grow into greater account ownership as trust builds. Success looks like sharp funnel analysis, proactive problem-spotting, and steady revenue impact across your accounts. This role matters because strategy is where retention work lives or dies, and the right person becomes the brain the agency's clients rely on to keep scaling.

What You'll Do

Drive email and SMS retention strategy across a portfolio of 8-10 e-commerce brands, set on Klaviyo and connected SMS platforms Analyze each brand's full funnel, not just email and SMS, to judge what will and won't move the needle for that business Manage client accounts day to day, joining calls, sharing performance updates, and communicating clearly over Slack and email Audit accounts proactively to catch leak points, misconfigured flows, and issues before they reach the client, with an owner's eye on every detail QA campaigns and flows before they go live, checking links, discount codes, copy, and design so nothing ships broken Brief and coordinate with the in-house designers, copywriters, and implementers, setting the direction and keeping campaigns accurate and on schedule Plan and oversee a sending cadence of roughly 3-4 campaigns per brand per week, balancing promotional and lifecycle sends Monitor performance across open rates, click-through rates, and revenue contribution, and translate the numbers into clear next moves Run segmentation and A/B tests that sharpen targeting and lift conversions across accounts What We're Looking For 3+ years of hands-on experience in e-commerce email and SMS marketing, with strong Klaviyo expertise Experience working with 7 figure DTC brands, ideally in categories like supplements, health and beauty, or home and decor (generalist e-commerce backgrounds are welcome) A retention mindset, with the ability to analyze a brand's entire funnel and spot what drives lifetime value, not just channel-level metrics A proactive audit instinct, someone who catches mistakes and flags issues unprompted rather than waiting to be told Deep, practical knowledge of email and SMS automation, segmentation, and customer journey mapping Hands-on familiarity with SMS platforms such as Postscript and Attentive alongside Klaviyo Strong written and spoken English, with the confidence to manage client-facing communication directly Sharp QA discipline and attention to detail, the kind of person who tests everything before it ships This is a dedicated full-time role. Candidates currently running their own agency, or planning to take on freelance or outside work alongside this position, are not a fit Key Performance Metrics (KPIs) Drive measurable revenue contribution and engagement gains (open rates, CTR) across your assigned accounts Catch and resolve account issues proactively, keeping error rates and client-flagged mistakes near zero Deliver campaigns and flows on time and clean, with QA standards consistently met before launch Maintain reliable client communication and reporting that strengthens long-term retention Ramp arc: by day 30, onboarded onto your accounts and operating with the founder's sign-off on client-facing decisions in the internal channel. By day 60, managing campaigns and audits across your full book with lighter oversight. By day 90, owning accounts independently, leading client conversations, and surfacing optimization opportunities on your own What You Get Competitive compensation discussed individually based on experience and location Fully remote work on a US-aligned schedule Direct exposure to high-growth 7 figure DTC brands and the strategy behind scaling them Mentorship from a founder who works with 8 and 9-figure brands and will train you toward that level of thinking Clear ownership, defined KPIs, and a real path to growing into full account ownership Structured workflows, a strong in-house production team behind you, and regular feedback Back-office support from Mint Source for payroll, onboarding, and HR Apply To This Job