Data Analytics Lead

Company Overview FOCUS provides cloud-based, core administration solutions (FOCUS Tech) and services (FOCUS Insurance Services) for P&C insurance companies and MGAs. Using decades of industry experience, FOCUS is taking the risk out of insurtech for small, mid-size, and growth-focused insurance organizations. When you join FOCUS, you immediately become one of our most valued components – and we’re committed to investing in you. That means you can look beyond the paycheck and excellent benefits to an environment that will help you grow and achieve your professional goals through development and advancement opportunities and the support of our outstanding leaders and teammates. The Lead, Data Analytics plays a critical role within FOCUS' Group's Data & Technology division, driving the strategic use of data to inform business decisions, improve operational efficiency, and enhance client outcomes. This senior individual contributor leads complex analytics initiatives, serves as a subject matter expert across data domains, and acts as a key liaison between data engineering, business stakeholders, and executive leadership. The ideal candidate is an analytically rigorous, business-savvy professional with deep expertise in insurance or financial services data environments. They excel at translating ambiguous business questions into structured analytical frameworks, mentoring junior analysts, and delivering actionable insights at scale. This role is suited for someone who thrives in a fast-paced, collaborative environment and is passionate about harnessing data to drive meaningful outcomes. Position Summary Analytics Strategy & Insight Generation 30% Design and lead end-to-end analytics projects addressing strategic business questions across underwriting, claims, distribution, and client experience. Develop advanced statistical models, segmentation analyses, and predictive frameworks to surface trends from large, complex datasets. Define and track key performance indicators (KPIs) and metrics that drive business accountability and operational improvement. Identify data gaps and quality issues; partner with data engineering to resolve root causes and improve data integrity. Synthesize findings into clear, compelling narratives for both technical and non-technical audiences. Data Modeling, Reporting & Visualization 30% Architect and maintain scalable data models and pipelines in collaboration with data engineering teams. Build and own executive-level dashboards and self-service reporting tools using BI platforms (e.g., Tableau, Power BI, Looker). Write complex SQL queries and leverage Python/R for statistical analyses, automation, and ad hoc investigations. Document data definitions, methodology, and analytical logic to ensure reproducibility and organizational knowledge transfer. Evaluate and implement new analytics tools and technologies to improve team efficiency and capability. Stakeholder Collaboration & Business Partnership 25% Partner with business leaders in Sales, Underwriting, Operations, and Finance to translate needs into analytical project plans. Facilitate requirements-gathering sessions and proactively manage expectations around timelines, scope, and deliverables. Present analytical findings and recommendations to senior leadership; clearly articulate business impact and suggested actions. Serve as a subject matter expert for data governance, data definitions, and analytical best practices across the organization. Collaborate with IT and data engineering on infrastructure priorities, ensuring analytics requirements are represented in the roadmap. Team Leadership & Mentorship 15% Provide guidance, code review, and technical mentorship to junior and mid-level analysts on the team. Lead project planning and workload prioritization for analytics initiatives; coordinate cross-functional delivery timelines. Champion a culture of data-driven decision-making and analytical rigor across the organization. Contribute to hiring, onboarding, and professional development efforts within the analytics function. Education Required: Bachelor's degree in Statistics, Mathematics, Computer Science, Economics, Business Analytics, or a related quantitative field. Preferred: Master's degree (MBA, MS in Data Science, Analytics, or related discipline). Preferred: Relevant certifications such as Google Data Analytics, Tableau Desktop Specialist, or AWS Certified Data Analytics. Work Experience Required: 6+ years of progressive experience in data analytics, business intelligence, or a related role, with at least 2 years in a lead or senior capacity. Preferred: Experience in the insurance, financial services, or healthcare industry. Preferred: Prior exposure to agency management systems, policy administration platforms, or insurance data warehouses. Preferred: Experience working in an Agile/Scrum environment and managing analytics delivery within sprint cycles. Knowledge, Skills & Abilities Advanced proficiency in SQL; strong working knowledge of Python or R for analytical workflows. Expertise with BI and visualization tools such as Tableau, Power BI, or Looker. Proven ability to build and communicate complex analyses to executive and non-technical audiences. Strong understanding of data modeling, data warehousing concepts, and ETL processes. Excellent project management and organizational skills; ability to manage multiple priorities in a fast-paced environment. High emotional intelligence with demonstrated ability to influence without formal authority. Knowledge of insurance products, terminology, and regulatory environment is a strong plus. Supervisory Responsibility This role does not carry formal supervisory responsibility. However, the Lead, Data Analytics is expected to provide informal mentorship, technical guidance, and project leadership to junior and mid-level analysts within the team. Working Conditions Travel: Minimal; up to 10% travel may be required for team meetings, conferences, or client visits. Work Hours: Standard business hours (Monday–Friday); occasional flexibility required to meet project deadlines or collaborate across time zones. Why join the FOCUS Team? The FOCUS Difference: Medical, Dental, Vision, Life, Pet; Flexible Spending Account Competitive Salaries 401K Match Work-Life Balance: Personal Days, PTO Days, 12 Paid Holidays, Two Paid Days for Volunteer Service, Paid Parental Leave Short and Long-Term Disability Employee Support Programs, Including Mental Health Tuition Reimbursement Matching Charitable Gift Program Lucrative Referral Program Commuter Benefits Flexibility: Remote and Hybrid Opportunities Available This position is not able to be performed in California, Colorado, New York or Washington. EEO Team Focus Insurance Group is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics. Disability Team Focus Insurance Group is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please contact our HR department at [email protected]. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process. Note to applicant: It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. Please know that our company does not use lie detector tests in our hiring process. Apply To This Job