QA Lead

Company Overview Bridgenext is a digital consulting services leader that helps clients innovate with intention and realize their digital aspirations by creating digital products, experiences, and solutions around what real people need. Our global consulting and delivery teams facilitate highly strategic digital initiatives through digital product engineering, automation, data engineering, and infrastructure modernization services, while elevating brands through digital experience, creative content, and customer data analytics services. Don't just work, thrive. At Bridgenext, you have an opportunity to make a real difference - driving tangible business value for clients, while simultaneously propelling your own career growth. Our flexible and inclusive work culture provides you with the autonomy, resources, and opportunities to succeed. Position Description We are hiring a QA Lead to join our team supporting our clients. This is a hands-on leadership role where you will own end-to-end quality for client deliverables, work with client to drive test strategy, and collaborate directly with the client's QA team and developers alongside Bridgenext's QA and engineering teams. The ideal candidate brings strong manual testing expertise, working knowledge of test automation (Playwright preferred), and demonstrated experience leveraging AI tools (such as Claude) to accelerate testing activities. Responsibilities include but are not limited to: Lead QA activities for enterprise CMS engagements, including test planning, estimation, scheduling, and delivery oversight Design, document, and execute comprehensive manual test cases covering functional, regression, integration, UAT, cross-browser, and exploratory testing scenarios Build, maintain, and extend automated test suites using Playwright (or comparable frameworks) for web application UI and API testing Collaborate directly with the client's QA team, developers, product owners, and Bridgenext's onshore/offshore QA and development teams to ensure aligned quality goals Define and enforce QA best practices, entry/exit criteria, and quality gates across sprints and releases Leverage AI-powered tools (e.g., Claude, ChatGPT, GitHub Copilot) to accelerate test case generation, test data creation, defect analysis, automation script drafting, and documentation Drive defect triage, root cause analysis, and resolution; maintain clear, actionable defect reports in tools such as Jira Validate CMS features including content authoring workflows, publishing, permissions, templates, integrations, and front-end rendering Perform API testing using tools such as Postman or REST Assured Mentor junior QA team members, conduct test case reviews, and uphold quality standards across the team Provide clear, timely status reporting and risk communication to stakeholders on both client and Bridgenext sides Contribute to continuous improvement of QA processes, automation coverage, and CI/CD integration Workplace: Remote position based in Latin-America, preferably Argentina. Direct day-to-day collaboration with the client's QA team and developers. Integrated working relationship with Bridgenext's QA and development teams. Must Have Skills: 7+ years of overall QA experience with at least 2+ years in a QA Lead or senior QA capacity Strong hands-on manual testing experience across web applications — functional, regression, integration, system, and UAT Hands-on experience with test automation; Playwright strongly preferred. Experience with Selenium, Cypress, or similar will be considered Demonstrated experience using AI tools (Claude, ChatGPT, Copilot, or similar) to support testing activities — test case generation, automation script drafting, defect analysis, or test data creation Solid scripting / programming proficiency in JavaScript / TypeScript (or Java / Python) for automation Strong understanding of API testing and tools such as Postman, REST Assured, or equivalent Proficiency with defect tracking and test management tools (Jira, Zephyr, TestRail, qTest, or similar) Experience working in Agile / Scrum environments with CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps, etc.) Excellent communication skills — able to engage confidently with client-side QA leads, developers, and product stakeholders Proven ability to coordinate across distributed teams (onshore / offshore) and drive QA outcomes independently Preferred Skills: Experience testing enterprise CMS platforms (e.g., AEM, Sitecore, Drupal, WordPress, or similar CMS products) Exposure to performance testing (JMeter, k6) and accessibility testing (axe, WAVE) Experience with cloud platforms (AWS, Azure) and containerized environments (Docker) ISTQB or equivalent QA certification Experience building or maintaining custom AI-assisted QA workflows or prompt libraries Professional Skills: Solid written, verbal, and presentation communication skills Strong team and individual player Maintains composure during all types of situations and is collaborative by nature High standards of professionalism, consistently producing high quality results Self-sufficient, independent requiring very little supervision or intervention Demonstrate flexibility and openness to bring creative solutions to address issues Bridgenext is an Equal Opportunity Employer #LI-FR1 #LI-REMOTE Apply To This Job