Strategic Customer Sales Lead – arenaflex Snacks Portfolio – Amazon Channel – Remote (8+ Years CPG Experience)

About arenaflex – A Legacy of Flavor and Innovation

Since 1869, arenaflex has been a trusted steward of beloved food brands that connect people through the meals and snacks they love. From iconic classics to cutting‑edge health‑focused options, arenaflex’s portfolio spans a diverse range of snack categories, delivering quality, taste, and convenience to households worldwide. Our commitment to innovation, sustainability, and community impact makes arenaflex a leader in the consumer packaged goods (CPG) industry and an employer of choice for ambitious professionals.

Why Join arenaflex?

At arenaflex, you’ll find a culture that celebrates curiosity, collaboration, and continuous growth. We invest in our people from day one, offering a comprehensive benefits suite that supports health, financial security, and work‑life balance. Whether you’re looking to deepen your expertise in category management, lead high‑impact business planning initiatives, or shape the future of snack innovation, arenaflex provides the platform, resources, and mentorship to help you thrive.

• Immediate Benefits Activation: Medical, dental, short‑ and long‑term disability, AD&D, and life insurance for individuals, families, and domestic partners start on your first day.
• Retirement Savings: 401(k) matching with immediate vesting and enrollment on day one.
• Flexible Time Off: Unlimited sick leave, generous paid time off, and holiday pay.
• Wellness Perks: Free access to on‑site fitness centers (where applicable), on‑site daycare operated by Bright Horizons, and an employee store.
• Community Impact: arenaflex Cares matches employee donations and volunteer hours up to $1,500 annually.
• Employee Resource Groups: A vibrant network of ERGs that foster inclusion, mentorship, and personal development.

Role Overview – Customer Sales Lead (CSL)

The Customer Sales Lead will be the strategic champion for arenaflex’s snacks portfolio within the Amazon channel. You will own the end‑to‑end joint business planning process, drive category growth, and partner closely with key decision‑makers at Amazon to translate consumer insights into profitable shelf space and promotional execution. This fully remote role offers the flexibility to work from anywhere in the United States, with a preference for candidates located in Camden, NJ; Philadelphia, PA; or Seattle, WA.

Key Responsibilities

• Joint Business Planning: Lead the development, negotiation, and implementation of annual strategic plans with Amazon, aligning volume, profit, and share objectives across the entire snacks portfolio.
• Supplier & Category Management: Manage relationships with internal suppliers and external category teams to ensure seamless product availability and optimal assortment.
• Sales Planning & Investment Optimization: Leverage arenaflex’s sales planning tools and Amazon’s investment platforms to create data‑driven customer plans that maximize ROI.
• Trade Promotion Execution: Design, launch, and analyze trade promotion strategies, using post‑event analytics to refine future initiatives and drive incremental sales.
• Deduction & Audit Oversight: Monitor deduction balances, conduct post‑audit reviews, and ensure compliance with contractual terms.
• Digital Shelf Management: Utilize digital shelf solutions to improve retail availability, increase on‑shelf placement, and enhance online discoverability.
• Category Business Reviews: Conduct quarterly reviews using loyalty and syndicated data (IRI, Nielsen, 1010) to surface consumer trends, performance gaps, and growth opportunities.
• Online Share Growth: Apply category management best practices to expand arenaflex’s share in the e‑commerce environment, collaborating with Amazon’s merchandising and category teams.
• Forecasting & Supply Chain Alignment: Produce accurate monthly forecasts, track shipments, consumption, and inventory, and proactively flag risks to supply‑chain partners.
• New Product Introduction (NPI): Champion the sell‑in of innovative snack items, working with Amazon buyers to secure optimal distribution and shelf placement.
• Collaborative Marketing: Partner with arenaflex’s marketing agency and internal teams to develop joint marketing programs—both online and in‑store—that align with brand strategy and drive consumer engagement.
• Competitive Intelligence: Assess Amazon’s competitive landscape, identify profitable opportunities, and recommend investment strategies that balance trade spend, marketing equity, and profit objectives.
• Stakeholder Relationship Building: Cultivate strong, trust‑based relationships with Amazon’s buyers, category managers, and merchandising leaders, serving as the primary point of contact for all snack‑related initiatives.
• Trade Funding Management: Administer trade funding in accordance with arenaflex standards, ensuring transparent reporting and alignment with budgetary constraints.
• Cross‑Functional Collaboration: Work closely with finance, category management, customer marketing, and supply‑chain teams to deliver integrated solutions that meet both arenaflex and Amazon objectives.

Essential Qualifications (Must‑Have)

• Bachelor’s degree in Business, Marketing, Supply Chain, or a related field.
• Minimum of 8 years of progressive experience in the CPG industry, with a focus on snack or grocery categories.
• Proven track record of managing P&L, developing joint business plans, and delivering measurable growth in a large‑scale retail environment.
• Strong analytical mindset with the ability to interpret syndicated data, forecast demand, and translate insights into actionable strategies.
• Exceptional communication skills—both written and verbal—and the ability to influence senior stakeholders.
• Demonstrated experience negotiating trade terms and managing deduction processes.

Preferred Qualifications (Nice‑to‑Have)

• Experience with e‑commerce platforms and digital shelf technologies.
• Hands‑on expertise with syndicated data tools (IRI, Nielsen, 1010) and the ability to extract actionable insights.
• Background in category management, brand strategy, or supply‑chain operations.
• Familiarity with trade management systems and digital marketing tactics (paid media, SEO, brand building).
• Proven ability to secure high‑level customer meetings and drive consensus among cross‑functional teams.
• Strong problem‑solving capabilities and a data‑driven approach to decision making.

Core Skills & Competencies

• Strategic Thinking: Ability to see the big picture, anticipate market shifts, and craft long‑term plans that align with corporate objectives.
• Category Management: Deep understanding of shopper behavior, assortment optimization, and promotional effectiveness.
• Financial Acumen: Mastery of P&L management, margin analysis, and trade spend optimization.
• Collaboration: Proven success working in matrixed environments, influencing without direct authority.
• Digital Literacy: Comfort with data platforms, digital shelf tools, and emerging e‑commerce trends.
• Leadership Presence: Confidence presenting to senior executives, negotiating contracts, and driving cross‑functional initiatives.

Career Growth & Development at arenaflex

arenaflex invests heavily in the professional development of its employees. As a Customer Sales Lead, you will have access to:

• Mentorship programs pairing you with senior category leaders.
• Leadership training modules focused on strategic planning, negotiation, and digital transformation.
• Opportunities to lead high‑visibility projects that influence global snack strategy.
• Cross‑regional exposure through collaboration with arenaflex teams in North America, Europe, and Asia.
• Tuition reimbursement for relevant certifications (e.g., Certified Professional in Supply Management, Digital Marketing certifications).

Compensation, Perks & Benefits

The target base salary range for this full‑time, salaried position is $109,700 – $157,700, with final compensation determined by location, experience, and skill set. In addition to base pay, arenaflex offers a competitive total rewards package that may include:

• Performance‑based bonuses tied to achievement of volume, profit, and share targets.
• Comprehensive health, dental, and vision coverage starting on day one.
• 401(k) matching with immediate vesting and optional profit‑sharing contributions.
• Unlimited sick leave, generous PTO, and paid holidays.
• Wellness stipend, virtual fitness classes, and mental‑health resources.
• Employee discount program for arenaflex products and an on‑site store (where applicable).
• Volunteer time off and matching contributions through arenaflex Cares.

Work Environment & Culture

arenaflex embraces a flexible, remote‑first work model that empowers employees to deliver their best from any location. Our culture is built on four pillars:

• Innovation: We encourage bold ideas, rapid experimentation, and continuous learning.
• Collaboration: Cross‑functional teams work together transparently, sharing insights and celebrating wins.
• Integrity: Ethical conduct and respect for our consumers, partners, and communities guide every decision.
• Inclusion: Diverse perspectives are valued, and we actively foster an environment where every voice is heard.

Whether you’re joining from a bustling city or a quiet home office, you’ll find a supportive network of peers, mentors, and leaders dedicated to your success.

Application Process & Next Steps

If you are a results‑driven sales strategist with a passion for snack innovation and a proven ability to partner with a global e‑commerce leader, we want to hear from you. Apply today to become part of arenaflex’s next chapter of growth and make history with a brand that has delighted consumers for more than 150 years.

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