Experienced Full Stack Spanish Bilingual Customer Service and Sales Representative – Web & Cloud Application Development

Are you a passionate and driven individual looking to grow your career in a dynamic and supportive environment? Do you have a flair for helping others and a knack for sales? Look no further than arenaflex, a leading provider of innovative customer experience solutions. We're seeking an experienced Full Stack Spanish Bilingual Customer Service and Sales Representative to join our team of talented professionals working remotely across the USA. As a Full Stack Spanish Bilingual Customer Service and Sales Representative, you'll be the face of arenaflex, providing exceptional customer service and sales support to our clients while growing your career as a licensed healthcare insurance agent. With our comprehensive training program and supportive team, you'll have the opportunity to develop your skills and knowledge in a fast-paced and rewarding environment.

About arenaflex

arenaflex is a global leader in customer experience solutions, helping companies build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology. With a rich history dating back to 1982, we've established ourselves as a trusted partner for many of the world's leading iconic and hypergrowth brands. Our mission is simple: to make customers happy. And we're committed to achieving this goal through our diverse and inclusive workforce, where every employee feels valued, belonging, and comfortable being their authentic selves.

What You'll Be Doing

As a Full Stack Spanish Bilingual Customer Service and Sales Representative, you'll be responsible for providing exceptional customer service and sales support to our clients while growing your career as a licensed healthcare insurance agent. Your day-to-day responsibilities will include:

• Assisting individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needs
• Providing full lifecycle customer service and sales, where you could accept inbound or might be calling out to provide follow-up
• Responding to customer inquiries with compassion and active listening and selecting the best solution in an efficient manner
• Identifying additional needs customers may have and helping them to upgrade products or services

What You Bring to the Role

To succeed in this role, you'll need to bring the following skills and qualifications:

• Bilingual in English and Spanish
• Aptitude, self-discipline, and tenacity to learn about what it takes to become a licensed insurance associate, including passing the state licensing exam
• High-speed internet (>25 mbps download and 10 mbps upload)
• Minimum six (6) months sales experience
• Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
• Strong customer service orientation (empathy, compassion, and listening skills)
• High school diploma or equivalent
• Strong computer navigation skills and experience, as this role is 100% remote

What You Can Expect

As a Full Stack Spanish Bilingual Customer Service and Sales Representative at arenaflex, you can expect:

• Supportive of your career and professional development
• An inclusive culture and community-minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• FREE licensing course (and you'll be paid for your time to boot)
• All state licensing exam fees covered by arenaflex and yearly renewal of license provided by arenaflex as your employer
• A base wage of $16/hr while studying for your state exam. Once you are licensed, you will receive an increase to your base pay and be eligible for performance-based bonuses
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit [www.arenaflex.com/en/us-employee-benefits](http://www.arenaflex.com/en/us-employee-benefits) for more information.

A Bit More About Your Role

We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. Our arenaflex community is here for you as one dynamic, global family. You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.

About arenaflex

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. arenaflex is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. arenaflex embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Job Type:

Full-time

Pay:

$16.00 per hour

Benefits:

* Dental insurance

• Health insurance
• Professional development assistance
• Referral program
• Vision insurance

Shift:

8 hour shift

Work Location:

Remote If you're passionate about delivering exceptional customer service and sales support while growing your career as a licensed healthcare insurance agent, we want to hear from you. Apply now to join our team of talented professionals at arenaflex. Apply for this job