Experienced Full Stack Business Development Manager – Business Cards & Payments – North East Florida (Orlando, Jacksonville), Georgia, and South Carolina – Remote-Eligible in Richmond, Virginia

At arenaflex, we're not just a financial institution – we're a team of innovators, thinkers, and doers who are passionate about delivering exceptional customer experiences. With a rich history of innovation and a commitment to pushing boundaries, we're constantly looking for talented individuals to join our team and help us shape the future of finance. As a Strategic Customer Development Manager in our Business Cards and Payments division, you'll play a critical role in driving growth and revenue while building long-term relationships with our clients. If you're a seasoned business development professional with a passion for understanding the needs of small businesses and commercial entities, we want to hear from you.

About the Role

We're seeking an experienced Business Development Manager to join our Strategic Customer Development team in North East Florida (Orlando, Jacksonville), Georgia, and South Carolina. As a key member of our team, you'll be responsible for developing and executing strategies to drive growth, retention, and risk management for our clients. You'll work closely with key executives and AP managers to create meaningful relationships, identify opportunities for growth, and optimize rebates and benefits for our clients.

Responsibilities

* Manage a portfolio of clients, focusing on retention, growth, and risk management

• Analyze clients' total business spend to identify opportunities to leverage our Commercial or Small Business Cards
• Offer ongoing vendor match and spend enablement services, leveraging results to increase AP file penetration
• Learn about clients and their industry verticals, understanding purchasing needs and behavior
• Build positive relationships, handle client needs, and coordinate client appreciation activities
• Resolve issues and provide solutions to clients in a timely manner
• Monitor portfolio metrics and perform quarterly account reviews
• Partner across the value chain to meet client needs

Competencies

* Demonstrate abilities to build relationships and influence at a wide range of levels

• Strong verbal and written communication skills, both in person and over the phone
• Problem solver capable of synthesizing information to make informed decisions
• Strategic mindset and ability to leverage data in identifying growth opportunities across their portfolio
• Use insight and consultative selling techniques to teach prospective customers how they can leverage payment solutions to positively impact their business
• Design and implement plans in partnership with the client's AP and internal arenaflex partners to ensure the company meets their expected return with our card programs
• Build broad and technical product knowledge and an understanding of how client-side processes should work with our products and services
• Work independently and seek out feedback and data to reflect on and improve own performance
• Maintain and update CRM system regarding customer calls, pipelines, and closed opportunities
• Project and process management, interpersonal influence, networking, project ownership, and workflow management skills

What We Offer

* Competitive salary range: $125,300 - $143,000 (Remote-Eligible)

• Performance-based incentive compensation, including cash bonus(es) and/or long-term incentives (LTI)
• Comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

Requirements

* At least 5 years of experience in a Business Client-facing role

• Bachelor's Degree (Preferred)
• At least 7 years of experience in a Business Client-facing role (Preferred)
• At least 2 years of experience supporting business credit card products (Preferred)

How to Apply

If you're a motivated and results-driven business development professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.

Equal Opportunity Employer

arenaflex is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth, or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state, or local law.

Accommodations

If you require an accommodation to apply for this position, please contact arenaflex Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Technical Support

For technical support or questions about arenaflex's recruiting process, please send an email to [email protected].

Disclaimer

arenaflex does not provide, endorse, nor guarantee, and is not liable for third-party products, services, educational tools, or other information available through this site.

Note

arenaflex Financial is made up of several different entities. Please note that any position posted in Canada is for arenaflex Canada, any position posted in the United Kingdom is for arenaflex Europe, and any position posted in the Philippines is for arenaflex Philippines Service Corp. (COPSSC). Apply for this job