Experienced Seasonal Customer Support Tax Expert – Remote Opportunity with arenaflex
Join our dynamic team at arenaflex, a leading advisory CPA firm, as a Seasonal Customer Support Tax Expert. This remote opportunity is available from January 2024 to April 2024 and offers a unique chance to leverage your tax preparation experience and provide exceptional customer support.
About arenaflex
arenaflex is a forward-thinking advisory CPA firm dedicated to delivering exceptional services to our clients. With a strong commitment to innovation, we strive to stay at the forefront of the industry, providing our clients with cutting-edge solutions and expert advice. Our team is passionate about making a difference in the lives of our clients, and we're excited to have you join us on this journey.
The Role
As a Seasonal Customer Support Tax Expert, you will play a vital role in providing tax support and advice to our clients via video, phone, and chat. You will utilize your expertise in tax preparation, technology troubleshooting, and resolving tax issues to ensure an excellent customer experience. This is a unique opportunity to work with a leading advisory CPA firm, leveraging your skills and experience to make a real impact.
Key Responsibilities:
* Provide individualized troubleshooting, tax advice, and preparation assistance to clients through video-enabled software and chat support
- Deliver accurate tax advice in easy-to-understand terms, utilizing recommended research materials and team support
- Assist clients in gathering, organizing, and entering data through our designated software platform for federal and state tax returns
- Analyze and research tax matters to determine an appropriate course of action for clients
- Collaborate with our team to ensure seamless communication and exceptional customer service
Requirements:
* Minimum of 2 years of tax preparation experience, with a minimum of 30 tax returns prepared each year
- Prior tax preparation experience in a tax practice or retail setting
- College degree a plus, but not required
- Knowledge of tax laws, tax concepts, and familiarity with Form 1040 and all schedules
- PTIN required (can be obtained online)
- Strong problem-solving and research skills, with the ability to quickly use online resources to find answers
- Well-developed technical troubleshooting skills
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues
What We Offer:
* Competitive compensation range of $23 to $27 per hour (actual compensation influenced by skills, experience, and location)
- Opportunity to work with a leading advisory CPA firm
- Remote work arrangement
- Professional development and growth opportunities
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
Our Culture:
At arenaflex, we value diversity, inclusion, and teamwork. We believe in creating a work environment that is inclusive, supportive, and empowering. Our team is passionate about making a difference in the lives of our clients, and we're excited to have you join us on this journey.
Compensation and Benefits:
We offer a competitive compensation package, including a range of benefits to support your physical and mental well-being. Our benefits include:
- Competitive compensation range of $23 to $27 per hour
- Opportunities for professional development and growth
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
- Comprehensive benefits package, including health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
- Flexible work arrangements, including remote work options
How to Apply:
If you're a motivated and customer-focused individual with a passion for tax preparation, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
Equal Opportunity Employer:
arenaflex is an equal opportunity/affirmative action employer. We are committed to diversity and inclusion and welcome applications from qualified candidates. We are proud to be an inclusive and diverse workplace, and we're excited to have you join our team.
Apply Now:
Don't miss this opportunity to join our dynamic team as a Seasonal Customer Support Tax Expert. Apply now and take the first step towards a rewarding and challenging career with arenaflex. Apply for this job