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Data Entry Pharmacy Technician – Remote Opportunity with arenaflex

Work from home Full-time role Hiring

At arenaflex, we're revolutionizing the way medication management is approached in assisted living, memory care, and behavioral health communities. As a Data Entry Pharmacy Technician, you'll play a vital role in our team's success by ensuring the accuracy and efficiency of our data entry processes. If you're passionate about delivering exceptional customer service, possess a keen eye for detail, and thrive in a dynamic environment, we want to hear from you!

About arenaflex

arenaflex is a leading independently owned Long Term Care Pharmacy, proudly serving the southwest suburb of Crestwood, IL, just 20 miles from downtown Chicago. Our commitment to excellence has earned us recognition as one of the 5,000 fastest-growing privately held companies in the U.S. by Inc. Magazine. Our team is dedicated to providing unparalleled support to residential care communities, and we're looking for like-minded individuals to join our mission.

Our Core Values

At arenaflex, we're not just looking for employees – we're seeking partners who share our values and are passionate about making a difference. Our Core Values are the foundation of our culture, and we're committed to living them every day:

  • Seek first to understand: We're intellectually curious, active learners, and innovative problem solvers who strive to exceed expectations.
  • Always do the right thing: We're customer-centric, mature, caring, and professional adults who always do right and make it right.
  • Every detail matters: Meticulous attention to detail is non-negotiable, and we're committed to delivering exceptional results.
  • If it were easy, everyone would do it: We're organized, resilient, determined, and reliable "doers" who follow through on deliverables and exceed expectations.
  • Live, Learn, Laugh, Love: We're authentic individuals with good intentions, a positive and friendly disposition, who engage their soul, body, and mind with what makes them happy, healthy, and content.

Behavior Standard

At arenaflex, we maintain a positive work atmosphere by treating each other with respect and kindness. We expect all employees to act and communicate in a manner that fosters cooperation and teamwork among all levels of the business.

Role Description

As a Data Entry Pharmacy Technician, you'll be responsible for entering prescriptions into arenaflex's FrameworkLTC and DocuTrack pharmacy systems with attention to both accuracy and speed. You'll also provide exemplary community and resident support via telephone and email, ensuring that our partners and their teams receive the highest level of service.

Responsibilities

Interpreting and entering of prescription orders: Accurately interpret and enter prescription orders into our pharmacy systems.

  • Profile-only data entry: Enter profile-only data with precision and speed.
  • Answering phones and providing excellent customer service: Respond to phone calls and provide exceptional customer service to our partners and their teams.
  • Checking emails and messages to pharmacy and responding promptly and professionally: Monitor emails and messages and respond in a timely and professional manner.
  • Investigating and solving community and/or resident issues: Investigate and resolve community and resident issues in a prompt and professional manner.
  • Adjudicating insurance claims: Adjudicate insurance claims with accuracy and efficiency.
  • Leads by example exhibiting the CORE Values each day, adheres to MMP Behavior Standard: Demonstrate our Core Values and adhere to our Behavior Standard in all interactions.
  • Encourages teamwork and promotes company philosophy: Foster a collaborative environment and promote our company philosophy.
  • Attends required company meetings: Participate in required company meetings and training sessions.
  • Completes all required courses in adherence with PRS compliance system: Complete all required courses and adhere to our PRS compliance system.
  • Is prompt and able to perform the required duties of the position on a regular, predictable basis: Meet deadlines and perform duties in a timely and reliable manner.
  • All employees are responsible for maintaining a safe and secure environment for all: Maintain a safe and secure work environment for all employees.

Requirements

Minimum of one year of experience in Healthcare Data Entry or Medical Record Management: Possess a minimum of one year of experience in healthcare data entry or medical record management, preferably in a long-term or managed care setting.

  • High school diploma or equivalent: Hold a high school diploma or equivalent.
  • Certified & Licensed Pharmacy Technician in Illinois: Be certified and licensed as a pharmacy technician in Illinois.
  • FrameworkLTC / DocuTrack knowledge a plus: Possess knowledge of FrameworkLTC and DocuTrack systems.
  • Timely and accurate data entry skills: Demonstrate timely and accurate data entry skills.
  • Excellent verbal and written communication skills, establishing rapport and working with others: Possess excellent verbal and written communication skills, with the ability to establish rapport and work effectively with others.
  • Professional demeanor and appearance with excellent customer service skills: Maintain a professional demeanor and appearance, with exceptional customer service skills.
  • Highly organized and attentive to detail: Be highly organized and attentive to detail.
  • Able to multi-task and work under deadlines: Possess the ability to multi-task and work under deadlines.
  • Motivated, punctual and reliable team member: Be a motivated, punctual, and reliable team member.

Why Join arenaflex?

Career growth opportunities: We offer opportunities for career growth and professional development.

  • Learning benefits: We provide training and education to help you succeed in your role.
  • Work environment and company culture: We foster a positive and supportive work environment, with a culture that values teamwork and collaboration.
  • Compensation, perks, and benefits: We offer competitive compensation, perks, and benefits to support your well-being and success.

How to Apply

If you're passionate about delivering exceptional customer service, possess a keen eye for detail, and thrive in a dynamic environment, we want to hear from you! Apply now to join our team as a Data Entry Pharmacy Technician and become a part of our mission to revolutionize medication management in assisted living, memory care, and behavioral health communities. Apply To this Job Apply for this job Apply for this job

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